Senior Salesforce Specialist

Description

ABOUT THE ROLE

WHAT YOU’LL DO

• Lead Salesforce projects to drive growth and strategic alignment with key business objectives
• Actively support all key aspects of the Salesforce platform, including configuration, development, user support, and application integration.
• Design effective Salesforce solutions with Apex, Lightning Web Components (LWC), and automation to maximize efficiency
• Partner with stakeholders to define business requirements, design applications, oversee testing and ensure successful deployments
• Lead internal projects, analyze business processes and collaborate across departments to optimize workflows
• Administer and secure the Salesforce environment, managing risks, and keeping the org up-to-date
• Administer and support add-on applications in Salesforce such as Pardot, Conga, Tableau, etc
• Expand Salesforce adoption across departments, continuously improving processes
• Prioritize and manage requests from various teams, ensuring everyone gets the support they need
• Mentor team members and superusers, fostering a culture of Salesforce expertise
• Onboard and train new users and teams on the Salesforce platform
• Generate and maintain documentation on custom solutions and business processes leveraging Salesforce
• Streamline data management and analytics within Salesforce to empower data-driven decision-making
• Collaborate effectively with internal and external resources to ensure project success

ABOUT YOU 

• You are a seasoned Salesforce Professional with 4+ years of experience on the platform and a proven track record developing with Salesforce Apex
• 3+ Experience configuring Salesforce integrations using a variety of methods such as APIs, Zapier, and native integrations
• Proficiency in Apex, Visualforce, and Salesforce Lightning
• You possess extensive experience with Salesforce Flow, triggers and validation rules
• In-depth knowledge and experience with RESTful and SOAP API protocols is a must
• Proficient with Salesforce administration and governance, particularly in organizations with multiple business lines
• Proficient with MS SQL databases
• Strong communication and presentation skills
• One or more current Salesforce certifications (Administrator, Developer, Sales/Service Cloud) 
• Advanced Administrator, Platform Developer I and/or II, or Solution Architect certifications are highly preferred
• B.S. degree in Computer Science, Business or equivalent years of professional experience in a relevant field

HOW WE DEFINE SUCCESS

• Gain an understanding of 3Degrees IT infrastructure, business applications, Salesforce integration needs, current implementations, and the portfolio of ongoing Salesforce development projects
• Gain a solid understanding of 3Degrees business and strategic goals, particularly as they relate to the Salesforce platform
• Begin collaborating with the Salesforce team and other internal stakeholders, contributing to ongoing Salesforce projects by suggesting improvements and actively learning business requirements

• Demonstrate a strong grasp of Salesforce configuration, development, user support, and application integration practices
• Take ownership of managing and administering our Salesforce platform, ensuring its smooth operation and supporting the team in maximizing its utilization
• Contribute meaningfully to ongoing Salesforce projects, including analysis, design, and implementation tasks, collaborating with cross-functional teams to ensure successful implementation
• Actively mentoring Salesforce users and fostering a knowledge-sharing environment

• Establish yourself internally as a trusted advisor and key resource for Salesforce best practices, and implementations, significantly enhancing our Salesforce capabilities
• Successfully lead and complete a Salesforce project, demonstrating significant improvements in business processes/operations and process efficiency
• Independently manage and deliver on assigned Salesforce projects, adhering to deadlines and meeting project objectives
• Effectively troubleshoot and resolve complex Salesforce issues, minimizing disruptions to team workflows

• Champion the continuous improvement of Salesforce at 3Degrees, identifying and implementing optimization opportunities
• Lead the design and execution of complex Salesforce solutions, leveraging advanced automation and integration techniques
• Proactively identify and address potential risks and security concerns within the Salesforce environment

• Compensation: The minimum and maximum salary for this position is $80,000 to $126,000 in the US. The level of pay within the range will depend on a variety of job-related factors that may include location, role requirements, relevant prior experience and/or education, or particular skills and expertise
• Benefits: this position is eligible for a benefits package that includes medical, dental, vision, 401k, flexible paid time off, and more. Additional information regarding the benefits available for this position can be found at: https://jobs.jobvite.com/3degrees/jobs/jointheteam
• Supplemental Pay: this position is eligible for discretionary bonus programs including the company’s profit-sharing program and an annual performance bonus based on personal, department, and company goals
• This compensation and benefits information is based on 3Degrees’ good faith estimate as of the date of publication and may be modified in the future

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