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Solutions Consultant

Remote:

Full Remote

Contract:

Full time

Salary:

168 - 190K yearly

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

Experience in Solutions Consulting or similar roles, Strong product sense and communication skills, Background in implementing business SaaS solutions.

Key responsabilities:

Create customized product solutions for clients
Assist Sales and Post-Sales with implementations
Conduct use-case analysis to assess customer needs
Develop technical documentation and knowledge base
Collaborate with various teams to enhance product capabilities

Lithic Scaleup https://lithic.com/

51 - 200 Employees

See more Lithic offers

Job description

Lithic creates card issuing and payment infrastructure for technology companies that just works. We help some of the world’s fastest-growing digital banks, fintech companies, and software companies process billions in transactions annually.

Lithic is hiring a Solutions Consultant in New York City to provide innovative and effective technical solutions to meet our clients needs. We work closely across various departments to ensure seamless integration and optimal performance of our products. We encourage you to apply even if you don’t meet every requirement listed below!

Job responsibilities:

Create customized product solutions by leveraging a comprehensive understanding of integration and configuration options, ensuring they are effectively aligned with customer requirements
Assist Sales and Post-Sales teams in delivering technical implementations for Lithic
Assess customer needs for new opportunities by conducting use-case analysis and technical assessments to determine Lithic’s suitability during the discovery phase
Collaborate with Product, Marketing, and Engineering teams to develop and maintain technical documentation and an internal knowledge base of customer use cases and best practices
Provide domain expertise and insights to help drive internal decisions and identify opportunities for future development.
Collaborate with stakeholders across the organization such as in product, design, sales, and marketing to design and determine additional product capabilities based on customer and industry needs and trends.

Qualifications:

Demonstrated experience in Solutions Consulting, Solutions Architecture, Solutions Engineering or similar customer-facing roles, focusing on implementing business SaaS solutions, preferably at a FinTech
Is a well-rounded IC with strong product sense, communication and storytelling skills
Thrives in a cross-functional environment involving different stakeholders and subject matter experts to build user-facing tools

Base Salary: $168k - $190k + equity