About the Role
As part of the Global Squad, the Solutions Consultant plays a pivotal role as the trusted advisor and the link between external stakeholders (clients and prospects) and internal stakeholders (sales, marketing, product, and services), providing best-in-class advice on mapping requirements to existing solutions and configuring those solutions.
Solutions Consultants engage daily in discussing a wide variety of high-stakes problems with our customers and prospects, making a direct impact by solving challenges that affect their operations, revenues, and bottom lines. The role is not limited to selling a solution but also involves helping to shape some of the core processes of our customers and prospects through demonstrations and highly detailed, high-impact proof of concepts. Additionally, the role requires to leverage the knowledge gained from client and prospect engagements to replicate successful use-case matches with existing configurations and contribute to the creation of a solution repository tailored to the regional market across India.
Responsibilities
Sales Support & Collaboration
- Work with Account Executives, Regional Directors and Sales Managers to identify customer needs and configure tailored solutions.
- Participate in sales meetings, client calls, and presentations.
- Act as the main knowledge resource during the entire client lifecycle.
Solution Demonstration & Presentation
- Deliver product demonstrations both online and in person.
- Develop proof of concepts (PoC) to showcase the product's potential impact.
- Create customized presentations and proposals to match customer needs.
Requirement Gathering & Solution Design
- Collaborate with clients to gather business and technical requirements.
- Configure and tailor solutions to meet customer-specific requirements.
- Lead in preparing Request for Proposal (RFP) and Request for Information (RFI) responses.
- Building Solution Design Documents (SDD) for capturing the requirements and proposed solution
Customer Engagement & Relationship Management
- Develop and maintain strong customer relationships during the client’s lifecycle.
- Address customers' questions and concerns.
Product Knowledge & Market Awareness
- Stay updated on the company’s products, solutions, and industry trends.
- Provide feedback to product teams to influence product development based on market needs.
Requirements
- Bachelor Degree of Engineering, Finance, Accounting or equivalent is highly desirable.
- Understanding of Financial Products offered by Financial Institutions and Payment Companies is mandatory.
- Ability to deep dive into tabular based structured data (such as excels and csv, among others) by inspecting, cleansing, transforming, and modeling data with the goal of discovering useful information, informing conclusions, and supporting
decision-making.
- Ability to derive insights and discover trends across various sources of structured data.
- Advanced knowledge of Excel is required.
- Knowledge of tools for creation of DATA mockups and generation of sample data using excel.
Preferred Qualifications
- Previous experience in large transactional volume organisations operating within the Finance Operations Teams.
- Understanding of Integration concepts and methods of transferring data between cloud deployed system
- Background and experience in accounting and financial reconciliation.
- Background and experience in creation of regular expressions.
- Detailed understanding of Payment Flows and Financial Settlement.
Benefits
- Well-funded and proven startup with large ambitions and competitive salaries.
- Entrepreneurial culture where pushing limits, creating and collaborating is everyday business.
- Open communication with management and company leadership.
- Small, dynamic teams = massive impact.
- 100% Remote Work (You choose where to work from).
- 500USD a year for you to invest in learning.
- 2 Family days.
- 5 sick days fully covered for you to rest and recover without impacting your income.
- 1 full day for you to celebrate your birthday.
Simetrik considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor. Everyone is welcome!
I authorize Simetrik to be the data controller and, as such, it may collect, store and use for the purposes of my possible hiring, under the conditions described in this document. I also give my consent to Simetrik to treat my personal data information in accordance with the Personal Data Treatment Policy available at https://simetrik.com/, which was made known to me before collecting my personal data.
Join a team of incredibly talented people that build things, are free to create and love collaborating!
Now, we are a Series B Company. Let’s build the future!
