The Opportunity
As a junior BDM or as we internally call it - Reactivation Manager, you will be responsible for building, prioritizing, and executing strategic reactivation cadences, targeting clients who have previously disengaged but still need free-flexers. A key aspect of the role is understanding each client's unique needs and using your in-depth knowledge of our platform to convince them to return.
What you are going to be doing
Create an annual strategic plan to target and reactivate specific groups of clients.
Boost sales productivity by testing and refining various outreach strategies.
Explore alternative communication methods to re-engage clients.
Automate the reactivation process to reduce manual work and build a sustainable, long-term approach.
Keep Salesforce data up-to-date to ensure outreach efforts are based on accurate information.
Establish a clear process for measuring the success of reactivation efforts.
Extract relevant data from Salesforce to build targeted contact lists for Salesloft cadences.
Re-educate and re-onboard churned clients to help them succeed on the platform, then upsell them once they’re re-engaged.
The team and how we work
At Temper, we embrace a dynamic hybrid work model that blends the best of both worlds: the energy of our vibrant offices in Amsterdam, Paris, and London, and the flexibility to work from home.
The BD team consists of six dynamic and dedicated colleagues. There are four business development managers, one reactivation manager, and two inbound sales representatives.
Our team culture is informal and collaborative, with plenty of opportunities to enjoy team activities and have fun together. At the same time, we hold each other accountable, especially during our Monday morning meetings where we set ambitious goals and track progress towards hitting our targets.
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