Dynamics 365 Leads

Job Location:  Available to work Hybrid, Richmond, VA

Note: Local 65 miles radius to Richmond, In person interview.

Job Description:

seeking a Dynamics 365 Tech Lead. The ideal candidate will be skilled and experienced in Microsoft’s Power Platform, to include Dynamics 365, PowerApps, Power Automate, Power Pages, Dataverse.

Responsibilities:

• Expertise in Dynamics 365 Customer Engagement – Dynamics 365 Sales and Customer Service modules.
  
• Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
  
• Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions.
  
• Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.
  
• Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
  
• Strong knowledge of Microsoft’s licensing model for Dynamics 365 and Power Platform.
  
• Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform’s use at VDOT.
  
• Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
  
• Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.
  
• Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.
  
• Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
  
• Contribute to improving our processes and policies within the Business Enablement Services program.
  
• Preferred Experience with Devops in Power Platform (Power Pipelines/ALM Accelerator)
  
• Other duties as assigned.
  

Professional Experience:

• Strong organizational and interpersonal skills.
  
• Logical, clear and concise written and verbal communication skills.
  
• Ability to work seamlessly within a team as well as manage individual tasks.
  
• Ability to react quickly to a fast paced, rapidly changing environment.
  
• Rely on experience and judgment to plan and accomplish goals.
  
• Independently perform a variety of complicated tasks.
  
• Work with a team of Developers and System Engineers.
  
• Communicate clearly and effectively, both speaking and in writing.
  
• Review & refine existing processes to better align with agency/group priorities.
  
• Review the existing procedures and propose, execute, and/or direct necessary changes.
  
• Participate in on-call duties as necessary.
  
• Be able to work–from-home and still provide expected level of support.
  
• Be available to support after hours work as needed.
  

Requirements

Skills Set: