About Carrot:
Carrot Fertility is the leading global fertility and family-building platform providing care for everyone, everywhere. Trusted by more than a thousand multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. From maternity through menopause and pre-pregnancy through parenting, Carrot is dedicated to expanding access and improving outcomes. Carrot empowers members with compassionate, personalized, and inclusive support.
The Manager Customer Success Enablement GTM ensures that the entire go-to-market strategy for existing customers is seamless, from product development to customer adoption. The GTM Enablement Manager is responsible for work cross-departmentally to ensure a unified approach to product updates and go-to-market strategies that support a positive customer experience. By implementing effective enablement strategies, the GTM Enablement Manager drives revenue growth, enhances CS productivity, and ensures a seamless customer experience. This role demands a deep understanding of both strategic planning and practical execution. The ideal candidate knows what great customer conversations look and sound like and is able to be a credible coach and thought-partner to ensure our Customer Success teams are as effective as they can be in maximizing customer relationships and the value of our partnership. Your ability to thrive in a rapidly changing and highly collaborative operational environment, strong communication, and creative problem-solving skills will all position you for success.
You will join a newly developed Customer Success Enablement team at Carrot with the opportunity to work with various teams across the organization with the expressed goal of ensuring our CS teams are set up for success, ensuring we meet retention and growth goals, while continuously expanding the partnership we have with each of our customers.
Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $90,000-$95,000 Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.
Why Carrot?
Carrot has received national and international recognition for its pioneering work, including Best Diversity, Equity, & Inclusion Product from the Anthem Awards, Fast Company's Most Innovative Companies, CNBC's 100 Barrier Breaking Startups, and more. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, healthcare innovation and diversity, equity, and inclusion, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more.
Carrot teams span more than 40 states across the United States and dozens of countries around the world. Carrot has received numerous workplace awards, including Fortune's Best Workplaces in Healthcare, Quartz’s Best Companies for Remote Workers, and Great Place to Work and Age-Friendly Employer certifications. Learn more at carrotfertility.com.