Site Reliability Engineer (SRE) III_USA

Site Reliability Engineer (SRE) II
Phoenix, AZ (Hybrid -3 days per week)
6+ Month Contract

Main responsibilities

• Lead Observability initiatives as Lead Engineer.
• Develop and implement build release pipelines; manage deployment schedules, issues, risks, and impediments.
• Participate in Agile development with team accountability for commitment and delivery each sprint.
• Ensure implementations of observability meet IT Services requirements through approved processes and methodologies.
• Design solutions for observability applications and system integration with internal and external vendors.
• Provide technical leadership in design, development, and testing of solutions.
• Track infrastructure delivery and dependencies to implementation.
• Prepare and present technical solutions; advise teams on approaches and tradeoffs.
• Define system structures, interfaces, and guiding principles for organization, software design, and implementation.
• Support reusable application components from a business and technology perspective.
• Provide coding and technical direction to less experienced staff or develop complex original code.

Qualifications

• Experience in gathering and organizing large volumes of data for Enterprise Observability solutions.
• Experience recommending baseline monitoring thresholds, performance monitoring KPIs, and SLAs.
• Proficient in installing agents, forwarders, APIs, performance monitoring alerts, dashboards, and data trend analysis.
• Strong knowledge of Azure foundation components (e.g., App GW, APIM, Virtual Network, NSG, Load Balancer, Azure VM).

Top responsibilities

• Lead the Observability Ingestion team.
• Provide technical solutions on a day-to-day basis.
• Ensure technical delivery of the team.
• Resolve any technical blockers.
• Collaborate with Architects on solution options and perform POC and learning on new technologies.

Experience

• Proficiency in at least one of the following languages: Java (required); desired: Python, Go, C, C++.
• Experience with databases: Azure SQL, PostgreSQL, MySQL, MongoDB, TSDB, or similar.
• Required experience on one of the following cloud platforms: Microsoft Azure or GCP.
• Experience with PCF, Docker, Kubernetes is required.
• Familiarity with DevOps and CI/CD tools and processes is required.
• Preferred experience in high-performance and high-frequency data streaming (e.g., using Kafka) and handling large batch data.
• Required experience with Agile/Scrum methodologies.

Requirements

• Education: 4-year degree in Computer Science, Information Systems, or related field; or equivalent combination of education and experience.
• Experience:
  • 5+ years of tech lead experience.
  • 8+ years of development experience (GCP experience is a plus).
  • 10+ years of experience in integration engineering related to Observability/Monitoring frameworks; experience with two or more APM Tools (e.g., AppDynamics, Datadog, Splunk, Dynatrace, Kibana, Elastic).
  • 5+ years of experience as a System Reliability Engineer.
  • Hands-on experience with tools and technology preferred.
  • Experience with Open-source platforms and OpenTelemetry libraries (e.g., Grafana) preferred.

Ideal candidate skills

• SRE skills
• Observability development skills
• Technical lead experience
• Performance Monitoring
• Problem Solving
• Familiarity with Grafana, Prometheus, Cortex, Loki, Tempo, Mimir
• GCP experience is a critical need.

Education/Certifications: Bachelor’s in Engineering, BTECH, BE