FTP Engineer

Job Qualifications:
Bachelor's degree and/or 3+ years of Managed File Transfer (MFT) experience.
5+ years experience in a MFT environment.
5+ years of experience working in a trouble shooting role.
5+ years of experience with network connectivity and communication protocols (FTP, SFTP and HTTPS).
5+ years of proficiency with Linux and Windows platforms.
5+ years of experience with a ticketing system.
Strong knowledge of IT Network and Security protocols.

Responsibilities:
Work with little or no supervision to provide incident resolution for a tier 0 Managed File Transfer(MFT) environment.
Accurately document customer issues, their resolution and provide workarounds as applicable.
Interface with other teams within the department to ensure escalations are handled.
Understand IT operational policies and security requirements.
Understanding of networks, scheduling systems and monitoring tools.
Create knowledgebase articles (FAQ/Solutions) that provide technical value to users.

Notes:- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.

The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.