EVENT PARTICIPANT MANAGER / DELEGATE MANAGER (f/m/d)

Working at Egg isn’t just a job. It’s about making compelling and inspiring experiences for our clients and their audiences.

We work hard to create the magic. But we know how to have fun too. And it beats being just another cog in a faceless machine.

Bring your authentic self

At Egg we care about each other as much as we care about our customers and our business. We celebrate uniqueness and are proud of the glorious human mosaic that is Egg. And we’re always on the lookout for fresh talent and friendly faces to enrich and expand our team.

Which brings us to you.

You’re passionate about events and get a thrill out of exceeding clients’ expectations. You love working with people and it’s mutual because people love working with you. You’re personable and approachable with fantastic listening skills, but you’re also a planner with ninja-level organizational abilities and a knack for managing multiple priorities and deadlines.

What you'll be doing

• Create an event management database and all related travel booking including the issuance of documents for all participants
• Keep participant lists updated at all times
• Keep our customers updated on progress
• Generate emailing’s for the event: invitation, follow-up, final confirmation emails
• Propose travel itineraries to participants
• Provide support on day of event and update attendance information post event

Must haves

(We really mean it. Candidates who do not meet the following criteria will not be considered.)

• Experience in a similar role (e.g. as a booking or travel agent)
• Experience in the event industry
• Fluent in spoken and written English
• A valid work permit for the country you are applying for
• Proficient in CVent or Evenium 
• Excellent communication skills
• Organized and detail-oriented
• Excellent knowledge of Microsoft Office

Nice to haves

• Skilled at managing priorities and taking a proactive approach to problem-solving
• Great listening skills and able to digest information 

What we bring to the table

• A dynamic and inclusive company culture where we work really hard to have the right people doing the right job. (We’ve been known to swap or create jobs in the past to make sure everyone is in their career sweet spot.)
• Flexible working hours and structure (fully remote in some locations, hybrid in others)
• Salary based on experience + performance-based annual variable pay bonus
• Creative and brilliant colleagues
• Attractive career opportunities, including international assignments
• An annual get-together in some of the fanciest locations on the planet. We’ve been to Paris, New York and more recently in Dubai. Any ideas for 2024?

The perks

• Lunch vouchers
• Home office / tech stipend
• Subsidised gym membership
• Pet-friendly offices (depending on location)
• Free coffee in all offices
• Workation

The hiring process

• Online application (You’ve swiped right.)
• First intro phone/video call (We’ve swiped right, now let’s find out if we have chemistry!)
• First round interview (We like you. Now it’s time to get to know you better)
• Second round interview (Hey, we like you a lot. Wanna meet the family?)
• Offer (We’re in love. We hope you are too)

The most important bit

At Egg, everyone’s ideas and perspectives are welcomed and encouraged. We’re constantly striving to do better and be better: we give each other feedback regularly, not just top-down from leadership, but bottom-up and sideways too! Accountability is key: it’s okay to make mistakes as long as we own and learn from them. People who thrive at Egg have a deep curiosity to keep improving, learning and coaching others.

Our nest is made up of people from all walks of life and from different social and cultural backgrounds. We believe equity and inclusivity lead to better work and a better world. That’s why, when we’re hiring new people we don’t talk about “culture fit”, but “culture add”.

We encourage and welcome applications from all genders, BIPOC, members of LGBTQ2S+ communities, and people with visible and non-visible disabilities.