Offer summary
Qualifications:
3-6 months customer service experience preferred, Basic computer skills and phone etiquette, Able to type 20-25 words per minute, Must be at least 18 years old, Background check required.Key responsabilities:
- Manage inbound or outbound calls promptly
- Address customer inquiries via phone, email, or chat
- Follow scripts while addressing topics
- Research and provide accurate solutions
- Seize upselling opportunities proactively