Human Resources Specialist

At G-P, our mission is to break down barriers to global business, enabling opportunities for everyone, everywhere. With remote-first and diverse teams all around the world, our people are the key to achieving this mission. That’s why we trust our Dream Team members with the flexibility and autonomy to do their best and most innovative work, encourage and support their personal growth and career development, and believe in recognition for a job well done.

The work you’ll be a part of here will have a positive impact on people and their work/life possibilities around the world. Our industry-leading SaaS-based Global Employment Platform™ enables our customers to expand and grow into 180+ countries, creating more opportunities for global success – without requiring entity or subsidiary setup. Beyond the power of our platform, we never forget that behind every hire is a human being. And that brings us to you.

Beyond a competitive compensation and benefits package, what we offer to all employees is the clear and simple promise of Opportunity Made Possible. Come expand your skills in new ways and experience the thrill of impacting the way the world works, today and in the future.

About the position:

As a Human Resources Specialist, you will have responsibility for supporting professionals we engage on behalf of our clients throughout the region and assisting in the management of the back-end HR, accounting, and legal service providers that support the infrastructure of our international entities.

Please note that this is a 12-month contractual position.

What you'll do:

• Support as Taiwan subject matter expert on key employee life cycle processes such as on-boarding of new hires, data management, transfers, leavers, payroll setup, attendance record and benefit enrollments as required
• Good knowledge and understanding of employment legislation in Taiwan
• Managing local payroll providers, benefits brokers, HR advisors and other partners
• Responding to client queries and advising on benefits, international payroll, expense reporting, and other HR matters that invariably arise for clients hiring internationally
• Handle terminations, both straightforward and more complex situations, including attending calls and/or in-person meetings as the company’s local representative where required.
• Serve as our Taiwan expert for all human resources functions
• Manage client relationships in conjunction with members of the client services team
• Handle ongoing matters with existing clients by pulling in appropriate members of the team to resolve client queries
• Work with the client and operations teams to identify and manage service improvement activities

What we're looking for:

• BS/BA Degree or higher in Human Resources, International Business, Accounting, Law, or other depending on experience
• 5-10 years of previous Human Resources experience
• Intermediate knowledge of labor legislation throughout Taiwan 
• Excellent written and spoken language skills (English and Mandarin language) 
• Experience interacting with people internationally 
• Resourceful, problem-solving aptitude 
• Ability to work in an international team comprised of team members in different locations and from different cultures and backgrounds
• Willingness to work flexible hours across time zones, as required for international business
• Experience with Microsoft Excel, Word, Outlook, and SharePoint
• Experience liaising with and coordinating multiple team members to drive toward a goal
• Account management experience and Customer Service oriented, highly professional and a great attitude