Offer summary
Qualifications:
Fluent in Italian and English (B2/C1), Customer support experience is advantageous, Technical training will be provided, Adaptable in a dynamic environment, Shift work availability required.Key responsabilities:
- Provide IT solutions via phone, email, or chat
- Troubleshoot various technical issues
- Assist with customer and support issue resolution
- Follow up on backlog items
- Communicate and escalate complex issues