Training Manager, Development and Delivery

Job Title 

Job Description

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.

The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

The Training Manager, Development & Delivery is a critical role in bridging content development, operational execution, teacher communication, and stakeholder collaboration to ensure Kaplan's teacher training initiatives are delivered with precision and impact. This role is responsible for developing high-quality, data-driven training content but also implementing the digital infrastructure - web apps, sites, and automation tools - that support training delivery. This role will directly and indirectly manage part-time faculty trainers who contribute to content development and live trainee development, ensuring resources are aligned with organizational goals and program-specific needs.

Primary/Key Responsibilities

• Develop and manage high-quality training content that employs learning science best practices, ensures engagement of learners, and aligns with Kaplan’s standards of excellence.
• Continuously self-educate on emerging research and trends in training, online learning, pedagogy/andragogy, diversity, equity, and inclusion, as well as tools for automation like machine learning and AI to ensure Kaplan remains at the forefront of test-preparation education.
• Operate, maintain, and update existing applications and platforms owned by the Teacher Training & Development Team, including The Buzz (Wordpress), Training Platform Sites (Moodle), eTEL (MediaWiki), Training Journey Dashboard (Flask/Python web app), GPS/LPS management (G Suite Web Apps) and NCLEXTrain (G Suite Web App), ensuring functionality and optimal user experience.
• Leverage data and analytics to identify and prioritize the highest-impact training curriculum needs, collaborating to implement data-driven solutions that enhance teacher development and process effectiveness.
• Self-educate in process design and web development, using internal and external resources to evolve training delivery.
• Produce engaging video assets and graphics for training purposes.
• Manage a team of part-time trainers, guiding their contributions to training content development and delivery projects.
• Cultivate strong working relationships and communicate effectively with trainees, Training Managers, Faculty Managers, and other stakeholders to ensure alignment and smooth execution of training initiatives.
• Use feedback from participants and leadership to continually refine and improve training programs, ensuring they remain responsive to evolving needs and standards.
• Other duties as assigned which support changing business needs and opportunities to support Kaplan’s overall mission.

Minimum Qualifications

We offer a competitive benefits package including:

Remote work providing flexible work/life balance
Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
Competitive health benefits and new hire eligibility starts day-1 of employment
Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
And so much more!

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This position is a Salary Grade A: $31,200 to $78,600

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Business Unit

At Kaplan, we recognize the importance of attracting and retaining top talent to drive our success in a competitive market. Our salary structure and compensation philosophy reflect the value we place on the experience, education, and skills that our employees bring to the organization, taking into consideration labor market trends and total rewards.  All positions with Kaplan are paid at least $15 per hour or $31,200 per year for full-time positions. Additionally, certain positions are bonus or commission-eligible.   And we have a comprehensive benefits package, learn more about our benefits here.

Diversity & Inclusion Statement:

Kaplan is an Equal Opportunity Employer.   Our employees’ diverse range of perspectives, ideas, and backgrounds give Kaplan a competitive edge in anticipating and surpassing the needs of our students in today's global marketplace. We are dedicated to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We strongly believe that diversity strengthens our organization, fuels innovation, and improves our capacity to effectively serve our customers and communities.  Learn more about our culture here.

Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.  There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.