HRBP & HR Operations Lead/Manager

Requirements

About Us

Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to “Create value in a global marketplace where anyone can buy & sell.” From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission.

Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management.

For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company.

Our Culture

To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our three values: Go Bold, All for One, and Be a Pro. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the “Mercari Culture Doc,” which summarizes the behaviours and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari’s culture.

Specific work responsibilities include the following:

• Collaborate with business leaders as an HRBP to align HR strategies with business objectives.
• Handle employee relations, negotiations, and conflict resolution
• Engage and work with key internal & external partners in a matrixed relationship
• Drive employee engagement activities, recognition programs, and communication strategies
• Lead transformational projects in the HR operations space
• Perform day-to-day HR operational activities
• Lead the way in implementing change initiatives related to culture, performance, recognition, and policies
• Understand the business and its challenges to help address the organization and employees' ask
• Assist with the change process as the company meets the challenges of hypergrowth and the need to scale
• Partner with Engineering teams in India to tackle business problems and to execute on organization-wide talent initiatives
• Deliver short-term solutions while also solving long-term problems by addressing immediate challenges and underlying causes
• Use data to measure success learn, iterate, and improve - analyze trends and develop proactive actions to further support business objectives
• Own/ formulate HR policies and directives and ensure smooth implementation across the organization

Requirement:

• 7+ years of HRBP & HR-Ops experience 
• Hands-on experience in managing the entire employee lifecycle including employee relations, grievance management, performance management and talent management
• Strong Problem-solving & people skills
• Developing HR strategies, policies, and practices
• Exceptional written and verbal communication in pursuit of driving the mission forward.
• Influencing skills in balancing short and long-term objectives including technical and business outcomes.
  

Benefits

Employment Status: Full-time

Office: Bangalore

• Hybrid workstyle
• We believe in high performance and professionalism. We work from office for 3 days/week and work from home 2 days/week.
• To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore office, especially during the initial office setup phase
• We will continue to review and update the policy to address future organizational needs

Work Hours

• Full flextime
  *Flexible to choose working hours other than team common meetings