Virtual Scheduling Assistant

Job Title: Virtual Scheduling Assistant
Company Name: Compass Travel Co
Job Type: Full-Time

Company Overview:
Welcome to Compass Travel Co, where we guide you on journeys to discover the extraordinary. At Compass Travel Co, we believe in the transformative power of travel, and we're dedicated to providing our clients with exceptional service and unforgettable experiences. Join us as we navigate the world together and create memories that last a lifetime.

Position Summary:
Compass Travel Co is seeking a Virtual Scheduling Assistant to join our team. In this role, you'll play a key role in assisting with travel coordination, scheduling, and providing top-notch customer service to our clients. If you have strong organizational skills, excellent communication abilities, and a passion for delivering exceptional service, we want you to be a part of our team.

Key Responsibilities:

• Serve as the primary point of contact for clients, handling travel inquiries, reservations, and itinerary updates virtually.
• Coordinate travel arrangements, including flights, accommodations, transportation, and meetings, ensuring seamless experiences for clients.
• Assist with scheduling appointments, meetings, and travel itineraries for corporate executives and team members.
• Provide personalized recommendations and advice to clients, offering insights and expertise to enhance their travel experiences.
• Liaise with travel partners and vendors to secure bookings, confirmations, and updates, maintaining clear communication and accuracy.
• Anticipate and address any issues or concerns that may arise during travel, providing prompt assistance and creative solutions to ensure client satisfaction.
• Maintain organized records of travel bookings, expenses, and client information, ensuring confidentiality and compliance with company policies.
• Collaborate with team members to support the overall success of the department and ensure a positive client experience.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plan with company matching contributions.
• Paid vacation, holidays, and sick leave.
• Opportunities for professional development and career advancement.
• Travel perks and discounts on vacation packages, accommodations, and more.
• Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.

Qualifications:

• Previous experience in customer service, travel coordination, scheduling, or a related field is preferred.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.
• Proficiency in using office software and online reservation platforms.
• Passion for travel and a deep understanding of different destinations, cultures, and travel styles.
• Ability to work independently and as part of a collaborative team in a fast-paced environment.
• Flexibility to adapt to changing priorities and client needs.

Join Us:
If you're passionate about travel and customer service, and ready to embark on an exciting career with Compass Travel Co, we want to hear from you! Apply now to become a Virtual Scheduling Assistant and help us redefine corporate travel experiences for our clients!