Offer summary
Qualifications:
Bachelor’s degree required, 5-8 years of customer success or account management experience preferably in B2B SaaS, High attention to detail and multitasking skills.Key responsabilities:
- Act as a strategic business partner for clients
- Support exceptional service experience and onboarding
- Partner with teams to optimize relationships and provide feedback
- Pull reports and perform data analysis for insights
- Manage day-to-day operations including billing reviews