Offer summary
Qualifications:
Degree in Human Management, Psychology, or Business Administration., At least 5 years of HR experience in BPO or Contact Center environments., Advanced English proficiency., Advanced Excel skills and HR tools..
Key responsabilities:
- Align HR policies with business objectives.
- Manage recruitment and talent retention processes.
- Develop training and professional development programs.
- Advise leaders on team management.
- Oversee performance evaluation and compensation processes.