Job description

Embark on a new professional journey with Patrique Mercier Recruitment JP by joining our team as a Swedish-speaking customer service representative in beautiful Greece! This exceptional opportunity includes fully paid relocation, giving you the chance to experience the stunning landscapes and rich culture of the Mediterranean while advancing your career. In this role, you will support Swedish-speaking customers, helping them with inquiries and resolving issues related to our automotive brands. We are looking for passionate individuals ready to provide outstanding service in a collaborative and dynamic environment. If you're excited by the idea of combining work with adventure, apply now and make your dreams a reality!

Responsibilities

Deliver outstanding customer support to Swedish-speaking clients across various channels, including phone, email, and live chat.
Address customer inquiries in a professional and efficient manner, ensuring timely resolutions.
Maintain comprehensive knowledge of our products and services to assist customers effectively.
Accurately document all customer interactions in the company’s CRM system.
Collaborate with team members to enhance service strategies and improve customer satisfaction.
Participate in training sessions and team meetings to continuously refine skills.
Contribute ideas towards improving processes to enhance the overall customer experience.

Requirements

Fluent in Swedish, both written and spoken; proficiency in English is required.
Exceptional communication and customer service skills.
Able to multitask in a fast-paced work environment.
Strong analytical and problem-solving abilities.
Previous experience in customer service or a related field is an advantage.
Proficient in using CRM software and customer support tools.
A positive attitude, adaptability, and eagerness to learn in a new cultural setting.

Benefits