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Virtual Assistant

EXTRA HOLIDAYS - FULLY FLEXIBLE
Remote: 
Full Remote
Contract: 
Work from: 
South Africa

Offer summary

Qualifications:

Detail-oriented, Proactive mindset, Experience in financial services or administrative support.

Key responsabilities:

  • Review and organize bank statements
  • Communicate with clients about funding process
  • Assist clients in gathering necessary documentation
  • Maintain records of client interactions
  • Coordinate with teams for funding efficiency
Talent Sam logo
Talent Sam Startup https://www.talentsam.com
11 - 50 Employees
See more Talent Sam offers

Job description

Logo Jobgether

Your missions

We are seeking a detail-oriented and proactive Virtual Assistant to join our clients team. The primary responsibilities of this role include reviewing and scrubbing bank statements, as well as directly communicating with clients to guide them through the funding process. The ideal candidate should have excellent organizational skills, strong communication abilities, and experience in financial services or administrative support.

Key Responsibilities:
  • Bank Statement Scrubbing:
    • Review, analyze, and organize bank statements to identify relevant financial information.

    • Accurately extract and record data such as deposits, expenses, and cash flow for funding assessment.

    • Ensure all financial documents are complete, accurate, and free of discrepancies.

  • Client Communication & Support:
    • Engage with clients via phone, email, or chat to guide them through the funding process, ensuring they understand the requirements and next steps.

    • Assist clients in gathering necessary documentation, such as bank statements, identification, and other required paperwork.

    • Address client questions and concerns, providing clear and concise explanations of the funding process.

    • Follow up with clients to ensure all information is submitted promptly and accurately.

  • Administrative Tasks:
    • Maintain detailed records of client interactions, funding progress, and documentation received.

    • Coordinate with internal teams to streamline the funding process and resolve any issues that may arise.

    • Update and manage client information in CRM software to ensure accurate data tracking.


Required profile

Experience

Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Detail Oriented
  • Organizational Skills
  • Verbal Communication Skills

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