Savings and Loyalty Analyst - remote (CST & EST candidates only)

Job Title: Savings and Loyalty Analyst - remote (CST & EST candidates only)

Duration: 6 Months w potential to extend

Location: remote (CST & EST candidates only)

Pay Scale: $40-$45


***Due to client requirements this role is only open to USC or GC candidates***


Job Summary:

This individual will help us to craft a story of customer behavior through the search & browse shopping experience, demonstrating where there are points of friction or opportunities to improve/innovate. This person will consult with our Implementations group on the requirements of our analytics, as well as help craft when we need to create / adjust any metrics or definitions. 
 
What does success look like in this role:

Someone who is able to dive into complex analytic problems and drive toward accuracy and clarity in understanding. This person will be able to collaborate across many teams and tell a connected story about what is happening in Search, Product cards or PDPs. 

Key Responsibilities:

Collaborating with Search & Product PMs on performance trends at a high level, connecting how AB tests are adjusting our overall KPI tracking, identifying north star metrics & ensuring our implementation and definition of analytics is sound, and helping to identify new opportunities based on customer insights. 
 
Key business questions being addressed:

• How might we build confidence in the accuracy of our analytics through how they are captured and reported? 
• How might we drive better alignment on consistent application of analytics across CX? 
• How might we accelerate the speed in which we can implement analytics by removing barriers and optimizing workflows? 
• How might we enable product teams to analyze performance in an easy way so our Digital Insights Analyst can focus on complex analyses and new metrics? 

Key Responsibilities:

• Savings and Loyalty Analyst who will be partnering with 84.51
• Working in Adobe building dashboards
• Must have PowerBI experience
• Pull data from corporate and/or division systems as needed
• Perform selected and/or required key analysis as needed
• Maintain store and/or department-level database
• Develop and maintain store/department savings estimate model and database
• Ensure rollouts and best practices support and align with the Customer 1st strategy
• Demonstrate leadership within the team structure and during activities
• Create management capabilities and processes that sustain continuous improvement
• Summarize and communicate an analysis that provides best practices recommendations to the business owner and team
• Travel to divisions and stores to observe, create performance measurements and summarize observations

Project Details:

-Manager is not looking for someone to just create dashboards, looking for tech savvy candidates that understand data-tagging through a database.
-The person must be able to work autonomously.
-Strong communication skills are required

Must Haves

• Savings experience 
• Working in Adobe building dashboards
• Must have PowerBI experience
  

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

 

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: info@matlensilver.com // 908-393-8600