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Field Service Engineer 1 - Houston, TX

extra holidays
Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
Texas (USA), United States

Offer summary

Qualifications:

Associates or Bachelor's degree or military education, High School Diploma/GED with 4+ years experience servicing electronic equipment, Valid Driver's License, Authorization to work in the U.S., Physical ability to lift and perform manual tasks.

Key responsabilities:

  • Perform maintenance, installations, troubleshooting on medical equipment
  • Maintain relationships and communication with customers for satisfaction
  • Adhere to policies, procedures, and documentation requirements
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10001 Employees
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Job description

Job Description Summary

The Field Engineer will perform preventative maintenance, installations, troubleshooting, and repairs on our life-changing medical equipment for one or more imaging modalities within a hospital or healthcare system in Houston, TX.

**Possible 1st or 2nd Shift Position**

This role that requires the candidate to work onsite at customer locations and occasionally from home office. To provide onsite customer support, candidate needs to reside in the Houston, TX area.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Responsibilities

Job Description

  • Perform timely and accurate preventative maintenance, installations, and troubleshooting on medical equipment within a hospital or healthcare system to ensure optimal delivery of healthcare services to patients.
  • Maintain relationships with customers and ensure timely communication, resolution, and proper follow-up to drive customer satisfaction.
  • Adhere to company policies, procedures, and hospital protocols, to ensure regulatory and compliance requirements are met; ensure documentation of all work performed is captured, including the ordering of parts.



Required Qualifications

  • Associates degree, Bachelor's degree, military education, participant in the formal GE HealthCare Biomedical or Field Engineer Services Internship, Apprenticeship, or Military Externship program; OR High School Diploma/GED with 4+ years’ experience servicing electronic equipment.
  • Valid Driver's License.
  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Special Physical Requirements

  • Ability to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch, or squat, kneel or crawl, sit and stand for long periods of time. Must also be able to reach at, above and below shoulder level, flex or extend neck and have good hand and finger dexterity.
  • Ability to be available after-hours and/or work a rotating on-call schedule, including weekends.

  Desired Characteristics

  • Networking experience.
  • Experience in a customer facing role.
  • Good time management skills.
  • Ability to work with limited supervision and be responsible for their schedule.
  • Experience with test equipment.
  • Troubleshooting mechanical and electrical equipment.
  • Experience with hand tools/power tools.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: Yes

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Health Care
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Time Management
  • Customer Service
  • Analytical Thinking
  • Troubleshooting (Problem Solving)
  • Verbal Communication Skills

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