Job Description
Principal User Experience Designer, Communications
Oracle's Global Industry Units (GIUs) provide powerful solutions to help solve the most complex business problems across industries like communications, construction and engineering, food and beverage, financial services and insurance, health sciences, hospitality, public sector, and retail. Whether powering the future of 5G networks, supporting clinical development for pharmaceutical companies, helping hotel chains streamline operations, or enabling retail stores to anticipate demand and drive engagement, we’re working hard to provide solutions that help industry leaders grow, adapt, and innovate.
At Oracle, we’re committed to creating a state-of-the-art consumer-grade end-user experience that will be
the factor that distinguishes our software from the competition.
Yes. We’re absolutely serious.
And we can’t do it without your help.
We need thoughtful, talented, multi-faceted user experience designers, who love empowering technology users with high-quality interaction and visual design, to bring their creative ideas and their hard work and join our team.
Here’s the kind of person we’re looking for.
You thrive on working well with others. You make the people around you better. You love collaborating with designers, user researchers, engineers, product managers, and executives and inspiring them to do their best.
You’re a full-stack user experience designer. You apply user-centered design methods to interaction design, visual design and aesthetics, typography, motion, human factors, and more as tools in the UX designer’s toolkit. You are better at some than others, but you’re excited to learn and apply each of them to an experience that delights.
You get stuff done. You lead your design projects and bring your team along with you. You work to understand stakeholder needs and effectively build consensus around the needs of the people using our applications. You deliver results, on time, and know organization and effective project management, which builds trust in our ability to execute.
You’re a fantastic storyteller. Our products tell our customers a story through the user experience. You won’t rest until that story is a compelling one.
You love rules and you know when to break them. You think systemically because you know that creating a coherent experience requires it. But you know when the system needs to expand to accommodate a user’s varied conceptual model. And you know when to do something completely unique to create an arresting and product-defining moment in the product that makes users ooh and aah.
You don’t already know everything, and you love to learn. You’re inspired by helping users solve their problems. You love finding out you’re wrong. You consume large amounts of quantitative and qualitative data to constantly refine your assumptions.
And finally, you want to be part of creating dramatic and impactful change at a company that is committed to becoming a light unto others when it comes to user experience design.
You might have learned your craft via formal training or via on-the-job training. For most candidates, it’s a combination of both. As long as youve got experience and passion doing this work at the highest level, we’d love to talk to you and see a portfolio of the work you’re most proud of.
What will you do as a user experience designer on Oracles Communications UX team?
- You will dive deep into Oracle’s Communications products and deliver innovative experiences tailored to the needs of our customers: the world’s leading telecommunication providers and enterprises with communication operations
- You will partner closely with Product Management to understand the oftentimes technically-minded customers who use these products, empathize with them, and imagine creative ways we can make their work lives dramatically better.
- You will partner closely with fellow designers to innovate by designing coherent, seamless, and emotionally resonant, state-of-the-art user experiences for our users.
- You will partner closely with Engineering to take your designs and turn them into reality.
- You will partner closely with your colleagues in user research to get customer feedback on your designs, find out where you’ve improved their lives, and where you have more work to do.
- You will lead your projects and meet often with stakeholders to discuss project status, goals, roadblocks and areas for improvement.
- You will lead discovery sessions, design critiques, stakeholder reviews and customer demos.
- You will stay well-informed of changing design technologies/methodologies and help drive process improvements and design strategy.
- You will develop Communications domain expertise and be comfortable with continuous learning
- You will actively mentor junior designers.
- You will execute and be an internal advocate for the value of the design thinking process
- You will work with stakeholders to define and drive UX strategy, prioritization, and culture.
- You will collaborate with central design teams to advocate for and contribute your use cases back to the Redwood Design System.
- Your experience designing intuitive UX in telecommunications, or similarly complex industries will be instrumental in understanding the needs of your customers.
- You will learn, grow, and be challenged.
- And, if we’re being honest (and we are), you will sometimes make tough compromises, or find things take longer than you want them to, or you will need to work extra hard to convince a colleague of your position, and sometimes you will not get your way.
- And sometimes, you will get frustrated that Oracle is still growing its design culture. But then you’ll remember, that you’re here to be a founding member of that design culture and help turn Oracle into the place you love to work and have one of the best professional experiences of your life.
If youre interested, please get in touch. We’d love to hear from you.
Career Level - IC4
Responsibilities
Responsibilities of the role
- Deliver innovative experiences tailored to the needs of our customers: the world’s leading telecommunication providers and enterprises with communication operations
- Partner closely with Product Management to understand the oftentimes technically-minded customers who use these products, empathize with them, and imagine creative ways we can make their work lives dramatically better.
- Partner closely with fellow designers to innovate by designing coherent, seamless, and emotionally resonant, state-of-the-art user experiences for our users.
- Partner closely with Engineering to turn designs into reality.
- Partner closely with UX Researchers to get customer feedback on designs.
- Lead complex UX projects and manage project status, alignment to goals, and report roadblocks and areas for improvement.
- Lead discovery sessions, design critiques, stakeholder reviews, and customer demos.
- Actively mentor more junior designers
- Stay well-informed of changing design technologies/methodologies and help drive process improvements and design strategy.
- Develop Communications domain expertise and be comfortable with continuous learning
- Execute and advocate for the value of the design thinking process
- Align your designs to UX strategy and prioritization.
- Collaborate with central design teams to advocate for and contribute your use cases back to the Redwood Design System.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
- Which includes being a United States Affirmative Action Employer
