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Operations Assistant

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

South Africa

Offer summary

Qualifications:

Experience with Asana and Notion, Background in eCommerce or digital marketing, Strong organizational skills, Fluent in English, both written and verbal, Ability to manage multiple projects.

Key responsabilities:

Streamline and improve internal processes
Manage scheduling and communications
Oversee content team project deadlines
Draft meeting agendas and action items
Support collaboration on strategic agency growth

Prosana Human Resources, Staffing & Recruiting Startup https://www.theprosana.com/

2 - 10 Employees

See more Prosana offers

Job description

Do you enjoy making sure everything runs like a well-oiled machine and finding ways to improve efficiency? If so, this eCommerce agency is looking for an Operations Assistant to join a fast-paced team of innovators.

With a passion for turning ideas into reality, the agency provides the perfect space for someone who thrives in a dynamic environment and is eager to contribute to the success by increasing operational efficiency. If you're excited to be part of an agency that values collaboration, creativity, and hands-on problem-solving, keep reading!

What You're Getting Into

Joining the team as an Operations Assistant means becoming part of a forward-thinking, innovative agency focused on supporting D2C brands in their international expansions. You'll be working closely with the founder, ensuring seamless day-to-day operations while having the opportunity to implement processes and systems that improve efficiency and communication across the team.

This is a remote, full-time contractor position.

What's In It For You

A fully remote position, providing the freedom to work from anywhere
Flexibility in work hours as long as deadlines and quality expectations are met
Exposure to exciting projects in the startup ecosystem, where new ideas and innovation are at the forefront
Opportunities for professional growth and development, with a clear path to evolve into Head of Operations as the agency grows
A supportive, young, and dynamic team that values flexibility and work-life balance

How You Will Spend Your Time

Improving operational efficiency by streamlining internal processes and implementing systems that enhance workflow across the agency and support agency-wide communication
Managing scheduling, communications, and keeping documentation organized to ensure smooth daily operations
Project-managing the content team to ensure deadlines are met, deliverables are on track, and projects run efficiently
Optimizing project outcomes by managing and refining processes within project management tools like Asana to ensure tasks are completed on time and within scope
Driving team alignment through cross-department collaboration and keeping teams focused on shared goals
Organizing productive meetings by preparing agendas, capturing key action items, and following up on execution
Creating a seamless onboarding experience for new team members and improving existing processes
Collaborating closely with the founder on strategic projects to support the agency’s growth and international expansion

Who You Are

You have experience in project management tools like Asana and Notion, with a proven track record of improving efficiency within teams
You have agency experience, preferably in a fast-paced eCommerce or digital marketing environment, and thrive on managing multiple clients and projects at once
You have an exceptional eye for detail and can organize teams to meet tight deadlines
You have excellent communication skills in English, both oral and written, with the ability to effectively collaborate with international teams
You have exceptional organizational and time management skills, with the ability to manage competing priorities
You are fluent in English, both written and verbal
You are comfortable with flexibility in working hours and time zones, as long as objectives are met