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Loan Associate - (HR30639DE)

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

El Salvador

Offer summary

Qualifications:

Bilingual in English and Spanish, Experience in mortgage industry or customer service, Proficiency in G-Suite and Microsoft Office, Attention to detail, Ability to multitask effectively.

Key responsabilities:

Manage high volumes of client calls
Assist with loan processing pipeline
Order appraisals and handle documents
Manage CRM and loan systems daily
Perform administrative tasks across various platforms

Sagan Recruitment Startup https://saganrecruitment.com/

2 - 10 Employees

See more Sagan Recruitment offers

Job description

Your missions

Job Title: Loan Associate
Location: Remote (EST Time zone)
Salary Range: up to 1800 USD

Work Schedule: Monday Friday, 9:00 AM to 5:00 PM (EST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.

About the Company:

We represent a company focused on providing exceptional financial services to its clients by supporting loan processing and management. The company values detail-oriented professionals who can ensure smooth and efficient loan operations.

Position Overview:

We are seeking a Loan Associate to support US-based loan processors in managing tasks essential for maintaining efficient loan processing operations. The ideal candidate will have experience in mortgage processes, accounting, finance, or related fields. Strong customer service skills, bilingual English-Spanish communication, and multitasking across tech systems are required.

Key Responsibilities:

Customer Interaction: Manage high volumes of phone calls (English & Spanish), addressing client inquiries and troubleshooting mortgage issues.
Pipeline Management: Assist with loan processing pipeline, collecting documents, and ensuring seamless file handoffs.
Administrative Tasks: Order appraisals, register loans, ensure complete loan files, calculate income, and handle email communication.
System Management: Spend 30 minutes daily managing CRM and loan originating systems, updating information.
Other Tasks: Manage data across Salesforce, Airtable, Notion, and loan origination portals, perform additional administrative tasks.

Qualifications:

Bilingual in English and Spanish with strong communication skills.
Experience in the mortgage industry or customer service.
Proficiency in G-Suite, Microsoft Office, and data management tools.
Attention to detail and ability to multitask effectively.

Nice-to-Haves:

Experience with Bonzo CRM, Salesforce, Airtable, Notion, or loan origination portals.
Familiarity with the loan processing cycle and related software systems.

Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and intro video in English format.