Offer summary
Qualifications:
Fluency in Dutch (C1) and English (B2), Experience in Customer Support and technical support, Ability to work legally in Bosnia and Herzegovina, Skills in CRM system documentation, Computer literacy, especially with Microsoft Office.Key responsabilities:
- Provide customer assistance through voice, chat, and email.
- Deliver exceptional customer experiences.
- Document interactions in the CRM system.
- Participate in internal team and department initiatives.