Offer summary
Qualifications:
Very good knowledge of German (C1 level), Good verbal and written communication skills, Basic credit card-specific knowledge desirable, Familiar with common PC applications, Flexibility, friendliness and reliability.Key responsabilities:
- Deliver exceptional customer service promptly.
- Research and respond accurately to inquiries.
- Identify and escalate unresolved issues.
- Document customer interactions per guidelines.
- Foster collaboration within the team.