Offer summary
Qualifications:
Fluent in Polish (spoken and written), Proficient in English (spoken and written), Previous experience in customer service is a plus, Strong problem-solving skills, Ability to work in a fast-paced environment.
Key responsabilities:
- Provide top-notch customer service to Polish clients
- Manage inquiries through phone, email, and chat
- Resolve customer complaints in a timely manner
- Maintain product knowledge to assist clients
- Document all customer interactions for quality assurance