Offer summary
Qualifications:
C1 level German proficiency (oral and written), B2 level English proficiency, EU passport or valid work permit, Customer service experience is a plus.Key responsabilities:
- Handle incoming customer inquiries via phone, email, or chat
- Assist customers with technical questions or issues
- Ensure high customer satisfaction through friendly support
- Maintain customer information in the database
- Collaborate with other departments to resolve complex matters
