Site Administrator Client Tech Support

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Site Administrator Client Technology Support (Remote)

Full time, based in Spain or Germany

As part of a virtual team of Client Technology Site Administrators across Europe you help our users and support them on navigation, processes and features and solve problems with applications. For this role you need to bring in Business Travel experience, GDS knowledge and a good command of the English and German language.

As a Site Administrator Client Technology Support, you will

• Answer questions regarding Travel Technology Solutions and online booking tools
• Assess and register incidents and if needed escalated to 2nd level support
• Consult available documentation and process description to make sure the correct answer is given
• Request of password resets and Company credit card administration
• Advise users of preferred suppliers
• Travel Policy modifications and updating company locations
  
  

About You

• Experience in the travel industry
• Excellent language skills spoken and written in English
• Good command of German
• Good knowledge of at least one GDS system will be an advantage
• Team player with great empathy for customer need
  
  

About Us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated
  
  

Interested?

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply