Offer summary
Qualifications:
Bachelor's Degree or 5+ years ERP experience, Strong communication skills, Highly organized, Skilled in Microsoft Office: Excel, Word, Good understanding of accounting principles.Key responsabilities:
- Provide software support and quality control
- Respond to customer inquiries via calls and emails
- Troubleshoot customer issues per SLAs
- Maintain support tickets daily
- Communicate with implementation team for project success