EDI Analyst

EDI Analyst

Company Overview: 

Marketlab LLC is a leading healthcare solutions provider specializing in the design, manufacturing, and sourcing of private-label products. Headquartered in Grand Rapids, Michigan, Marketlab’s success is driven by collaboration, innovation, and delivering exceptional customer experiences. Our mission is to provide healthcare partners with timely, straightforward solutions that enhance the well-being of communities.

Marketlab is transforming, both as a business and in its technical landscape; as such, we seek a candidate who can holistically analyze our top customers, infrastructure, key EDI partners, and company vision to chart a path.  We recognize that there are many ways to implement EDI (different VANs, transmission methods, locations to house translations, etc).  This candidate will be able to confidently state which path is best for us and why. 

Position Overview: 

The EDI Analyst plays a crucial role in ensuring the seamless exchange of electronic data between Marketlab and its trading partners. This position is responsible for developing, programming, monitoring, and maintaining the EDI systems and processes. As Marketlab embarks on an ERP implementation project, the EDI Analyst will be instrumental in integrating and testing systems to ensure a smooth transition. This role will also lead continuous improvement efforts to enhance automation and modernize communications with vendors and customers. 

Key Responsibilities:

• Administration of the EDI platforms
• Management of the Customer/Supplier onboarding process
• Develop and maintain EDI maps, including translation rules, processes, and workflows.
• Monitor and troubleshoot EDI transactions, resolving issues to ensure accurate data transmission.
• Manage relationships with EDI platform providers, trading partners, and cross-functional teams.
• Ensure compliance with EDI protocols (ANSI X12, EDIFACT, AS2, SFTP, VAN).
• Support ERP implementation by integrating existing systems and trading partners.
• Lead continuous improvement initiatives to automate EDI processes and modernize communication.
• Maintain AS2 systems and ensure secure, reliable data exchange.
• Provide technical support for EDI and ERP systems, including training internal users.
• Collaborate with business stakeholders to develop technical solutions for business needs.
• Create and maintain technical and user-level documentation.
• Conduct regular data audits to ensure compliance with governance policies and data accuracy.
• Assist with the creation and management of Bartender labels, primarily;
• Using Bartender Designer to connect to SQL databases or API endpoints to gather dynamic data
• Testing printing in Bartender Print Station

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or related discipline, or equivalent experience.
• 5+ years of EDI experience, including ANSI X12, EDIFACT, AS2, SFTP, and related protocols.
• 5+ years administering EDI platforms including GHX, SPS Commerce, Cleo, Bots, or similar).
• Strong understanding of ERP and warehouse management systems, with experience in distribution and manufacturing environments.
• Experience with database technologies (Transact-SQL)
• Experience with scripting technologies  (Python, Bash, etc).
• Experience with managing projects, and a working knowledge of project management tools and approaches
• Ability to troubleshoot and resolve complex EDI issues and ensure system reliability.
• Strong communication and problem-solving skills, with the ability to prioritize competing tasks. 

Competencies:

• Excellent communication and teamwork abilities.
• Strong analytical and troubleshooting skills.
• Ability to manage multiple projects and work autonomously.
• Focus on continuous improvement and process optimization. 

Values and Traits:

• A creative visionary who acts with a sense of urgency sees the big picture of where we need to be and is decisive about the best path for the organization.
• Open-minded critical thinker with the maturity to consider alternate solutions and respectfully debate the merits of either path with colleagues and cross-functional teams.
• Acts at all times with integrity, doing the right thing even if it isn’t the easy thing.
• Trusted partner to the business and team, a resource and support to customers - both internal and external. 

Remote Work Considerations: 

This role may offer remote work opportunities. A stable internet connection is required, as well as the ability to participate in video meetings and on-site visits to Grand Rapids, MI. 

This position is ideal for a detail-oriented, technically proficient individual who thrives in a collaborative and innovative environment and is passionate about improving healthcare solutions through technology.