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Dutch Customer Service Job in Greece (Relocation to Greece)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Dutch and English, Previous customer service experience, Strong problem-solving skills, Ability to work in fast-paced environments, Flexibility to work various shifts.

Key responsabilities:

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate product and service information.
  • Resolve customer complaints effectively and promptly.
  • Document customer interactions in the database.
  • Collaborate with teams to enhance customer service.
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Join Patrique Mercier Recruitment, the leading agency dedicated to helping candidates find jobs in their native language across various countries. We specialize in multiple industries, including consumer services, where we strive to connect top talent with exceptional employers. Currently, we are excited to present a unique opportunity for Dutch speakers to join a dynamic customer service team in Greece. This role not only allows you to immerse yourself in the vibrant culture of Greece but also to enhance your career while supporting customers in a thriving business environment. Our extensive recruitment process ensures that we match the best candidates with the right job opportunities, securing a fulfilling experience for both employers and employees. By choosing us, you are taking a definitive step towards finding your dream job abroad, and we are here to support you every step of the way. If you are fluent in Dutch and have a passion for customer service, this could be the ideal job for you. As part of The House of Mercier, Patrique Mercier Recruitment is committed to empowering candidates to achieve their professional aspirations globally.


Responsibilities
  • Respond to customer inquiries in Dutch via phone, email, and chat.
  • Provide accurate information about products and services to customers.
  • Resolve customer complaints in a timely and effective manner.
  • Maintain a high level of professionalism and empathy with customers.
  • Document all customer interactions in the company's database.
  • Collaborate with team members and other departments to enhance customer service.
  • Identify potential issues and provide thoughtful solutions to improve the customer experience.

Requirements

  • Fluency in Dutch and English, both written and spoken.
  • Previous experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work in a fast-paced environment.
  • Flexibility to work various shifts as required.
  • Willingness to relocate to Greece for the duration of employment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDutchEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Detail Oriented
  • Problem Solving
  • Verbal Communication Skills
  • Social Skills
  • Empathy
  • Professionalism
  • Customer Service
  • Physical Flexibility
  • Collaboration

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