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Applications Analyst – Information Technology (IT)

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 
Ohio (USA), United States

Offer summary

Qualifications:

Bachelor’s degree, preferably in law-related field, 8+ years in software configuration and IT support, Knowledge of cloud computing and data analytics, Experience with Microsoft SQL Server and PowerShell, Familiarity with Aderant Expert and Service Now a plus.

Key responsabilities:

  • Manage full application lifecycle for Firm's systems
  • Collaborate with users and technology groups on requirements
  • Implement and integrate software packages
  • Provide troubleshooting and technical support
  • Document application processes and user assistance
Jones Day logo
Jones Day https://www.jonesday.com
5001 - 10000 Employees
See more Jones Day offers

Job description

Jones Day is a global law firm with 40 offices in major centers of business and finance throughout the world. Covering 19 countries on five continents, our unique governance system fosters an unparalleled level of integration and contributes to our ranking as one of the best in the world in client service.


Jones Day seeks to employ the most qualified people, capable of delivering superior client service through professional excellence and teamwork, for every position in the Firm. We offer competitive compensation and benefits in a stimulating work environment.


Are you interested in the opportunity to work for a global leading law firm that will give you the experience and exposure you need to build your knowledge and skills as well as advance your career? If you are, then Jones Day may be the firm for you.


Summary of Essential Duties and Responsibilities:

The Applications (Finance, Tax & Benefits) Analyst works as a member of a collaborative team responsible for full application lifecycle management; works directly with business users and other technology groups on requirements analysis, planning, design, configuration, integration, scripting, testing, debugging, documenting, and support for Firm business applications. Interfaces with and manages vendor deliverables and acts as liaison and primary point of contact for assigned systems/platforms; implements purchased/acquired software packages; performs required integration and scripting tasks. Uses analytical and trouble-shooting skills to provide technical support to resolve issues with application processes, data integrity, and support users. Demonstrates and further develops knowledge and/or experience in department standard development platforms, tools, and architectures to better facilitate implementation and support of systems/programs that meet Firm requirements.


Required Qualifications:

  • Bachelor’s degree and experience in a law firm or comparable services industry preferred.
  • Minimum eight (8) years of work experience in software configuration, implementation, and IT support.
  • Working knowledge of the varying nature of software projects and capable of working effectively on small, medium, and large projects, spanning product selection/acquisition/implementation/integration in a windows desktop and server environment.
  • Solid understanding of technology areas such as cloud computing, identity security and access controls, and data analytics.
  • Solid working experience in current Microsoft technologies, including SQL Server database and Reporting Services, SSRS development, SQL Development, PowerShell scripting, IIS, Windows Server security and administration, Active Directory, Team Foundation Server.
  • Experience with Aderant Expert software, Service Now, Power BI platforms a plus.


Jones Day is an Equal Opportunity Employer

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Analytical Skills

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