Partner Relations Manager

Work options: Remote

This hybrid role can be based in either our Brisbane Branch in Wacol QLD, or our Sydney Branch in Yennora NSW. Fulltime role in the office and work from home.

About The Role

The newly developed Industry Partner Relations Manager is a results-driven role growing Kents network of quality removalist and relocation services providers to expand our capabilities nationally. You will build and maintain successful relationships with industry service providers and work with our Kent Relocation Services team to craft tailored partner solutions to meet and exceed client expectations.

This role requires a blend of strategic thinking, business acumen, relationship-building skills, and excellent communication skills to ensure every industry partner can align with Kents company values and goals to achieve mutual growth.

Some Of What You Will Be Doing

• To expand the Kent Relocation Services divisions network of provider partnership agreements.
• Identify and target potential partners.
• Build lasting relationships with key industry players, potential partners, and stakeholders to enhance Kents market presence.
• Negotiate partnership agreements.
• Undertake audits, analyse performance data and drive quality outcomes.
• Identify potential risks in partnerships and develop strategies to mitigate them.
• Provide regular reports to senior management detailing partnership developments, and market insights.
  
  

About You

Ideally you will have strong experience in operational management, relationship management and preferably some exposure to industry service delivery operations. You can demonstrate you are a proven solution-focused individual with the ability to foster new relationships, process improvement, implementation, and have exceptional customer service.

What We Hope You Have

• Minimum of 5 years of experience in partner relations, business development
• Demonstrable experience cultivating and maintaining successful industry partnerships.
• Excellent negotiation, communication, and interpersonal skills.
• Strong understanding of industry trends.
• Ability to work autonomously, collaborate and bring teammates along the journey.
  
  

You may not fit the requirements 100% but that's ok, we focus on training and development so that we can promote from within. If you are looking for a career and not just a job, you're in the right place!

About Us

Kent is an Australian success story that started over 75 years ago and has grown from a family business to an award-winning organisation. Our Kent Relocation Services (KRS) division was created in 2019 and has become the premier supplier of relocation services to State & Territory Government Agencies within Australia. KRS is more than just a supplier to government, we want to partner with them to create innovative solutions to ongoing problems What's little known about us is that Kent is a great place to work because we have great people with great stories. They reflect the rich heritage we have as well as the next generation of new ideas, a winning combo for us to innovate and drive the industry to new heights.

Benefits

• We offer a competitive salary plus super and additional incentives
• Genuine work life balance, work from home anywhere in Australia
• Everyone having access to training and development
• Kent CARE Program focus on staff wellbeing and mental health
• FleetPartners Fully Maintained Novated Leases
• Staff discounts on storage and removals services
• Recognition incentives in the form of digital gifts
• We believe in inclusiveness and workplace equality
• Support for women choosing a management career path
• 2M invested in technology including bespoke systems built in-house
• 5 star rated onboarding experience
• 1 in 5 roles are filled internally, we love promoting from within
• Diverse business areas that offer additional opportunity