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Solutions Engineer

extra holidays - fully flexible
Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

2+ years of client implementation experience, Knowledge in cloud services and deployment, Experienced in DevOps and CI/CD integrations, Familiarity with API test tools, Understanding of XML, JSON, and Swagger.

Key responsabilities:

  • Support technical delivery of IDF products
  • Provide SaaS and on-prem solutions
  • Troubleshoot complex product issues
  • Guide partners and clients for projects
  • Improve client experience through feedback
Experian logo
Experian Information Technology & Services XLarge https://www.experianplc.com/
10001 Employees
HQ: Costa Mesa
See more Experian offers

Job description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in experienced people and new advanced technologies to unlock the power of data and improve. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.

Job Description

What you'll do:

We are looking for a Solutions Engineer who will:

  • Support the technical delivery, launch and enablement of Identity and Fraud (ID&F) products as part of the Experian Software Solutions global delivery engineering team, reporting to Director Solutions Engineering.
  • Provide SaaS and on-prem solutions with a focus on cloud services, deployment and management.
  • Provide subject matter support to troubleshoot complex product issues and solve regional or client incidents.
  • Support complex projects, providing guidance to partners, clients and delivery teams in relations to product launches, migrations, feature/functionality enablement and automation adoption.
  • Improve our client experience through understanding of customer product needs and challenges, providing constant feedback

Qualifications

What you'll bring:

  • 2+ years of experience delivering complex client implementations both for SaaS and on-prem solutions.
  • Knowlede in cloud services, deployment and management (AWS/Azure scaling, tuning, maintenance) and experienced in DevOps practices and CI/CD integrations (Git, Jenkins, Ansible, Terraform) and monitoring solutions (DynaTrace/Splunk)
  • This role is a global role working with multiple levels of the organization across multiple time zones.
  • Experience with the usage of API test tools such as Bruno, Postman and SOAP UI with and understanding of XML, JSON, XSLT and Swagger will be consider as an advantage.

Additional Information

Why Us?

No one makes sense of data like Experian. We are on a mission to deliver the full power of data, analytics and technology in ways that transform lives. As a team, we're committed to working together. So, we work in an inclusive environment that welcomes people with lots of different perspectives. We put people first and care about work that works.

We like to strike a balance between how much time we spend on work and how much we keep for ourselves. After all, we've all got commitments and interests outside the office. So, talk to us about how you'd best like to work with us. We're flexible and interested in helping you to get the best out of working with us.

What you will get:

  • Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time.
  • Social benefits package including life insurance, food vouchers, additional health insurance for you and a family member, monthly flex allowance including internet bill coverage, sick leave allowance, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many more!
  • Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in social responsibility events.
  • Opportunity for flexible working hours and home office.
  • Personal Development - career pathways for professional growth supported by learning and development programmes and unlimited access to online educational training courses, learning materials & books.

Our Social Benefits Package - the way we care for our People

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Experian Careers - Creating a better tomorrow together

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Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Project Design
  • Management
  • Troubleshooting (Problem Solving)

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