Data Governance and Revenue Operations Manager

About CoreView (A Microsoft Gold Partner)

CoreView is the Global Leader in Effortless M365 Security, Governance, and Administration. Offering an end-to-end solution that stretches across the whole M365 ecosystem; from your tenant level configurations, right up to your most critical workloads.

Created by M365 experts, for M365 experts, CoreView makes best practice for M365 effortless by simplifying, unifying, and enhancing the M365 admin experience. CoreView empowers 1500 M365 organizations to turn the tide on endless tasks, deliver best practice security, and drive ROI.

As we grow, we are looking to hire people who believe in our values and our goals. Our values are the core of everything we do;

Collaboration – Sharing knowledge, resources and support to drive success

Ownership – Holding ourselves accountable for delivering excellence

Respect – Valuing every voice to build a stronger tribe

Empathy – Understanding each other to foster a supportive workplace

We are committed to creating a diverse and inclusive global workplace, helping each other achieve our goals, and trying to have fun along the way….

Job Summary

We're looking for a driven and detail-oriented Data Governance & Revenue Operations Manager to lead data operations in our Revenue team. You'll manage data integrity across sales, marketing and customer success systems, ensuring everything aligns with business goals.

Your work will help uncover insights into revenue growth, customer retention, and sales performance while establishing best practices for data governance, CRM management, and sales compensation. This role involves collaborating across teams to ensure accurate data tracking, reporting, and process improvements for better decision-making and revenue forecasting.

Responsibilities.

·       Data Governance & CRM: Lead our data governance efforts, maintaining accuracy and integrity across sales systems and ensuring smooth CRM integration.

·       Sales & Marketing Analytics: Provide insights on customer behavior and sales performance, helping teams make informed, strategic decisions.

·       Revenue Forecasting: Support accurate revenue forecasting by collaborating with the sales team and analyzing sales data trends.

·       Sales Compensation: Help design effective sales compensation plans and track their performance impact.

·       Churn & Retention: Analyze churn data, collaborate with teams to develop strategies to reduce churn and increase customer retention.

·       System Integration: Ensure seamless data integration across platforms and troubleshoot any system-related issues.

·       Reporting & Process Improvement: Maintain sales dashboards, generate reports, and recommend improvements to enhance sales operations.

·       Cross-Functional Collaboration: Act as a bridge between sales, marketing, customer success, and operations teams to ensure alignment.

·       Compliance & Data Accuracy: Regularly audit sales data to ensure accuracy and compliance with company policies.

·       Establish data hierarchy, governance processes, and access controls to ensure
high standards of data quality.

·       Manage account firmographic data (e.g., account hierarchies, employee counts,
industries) and execute data enrichment strategies.

·       Deliver actionable insights on prospects, customers, and sales performance to
improve effectiveness.

·       Track and report on key performance indicators (KPIs) such as ARR, bookings,
churn, sales cycle length, and conversion rates.

·       Support the creation and maintenance of ARR and bookings forecasts,
collaborating closely with the sales team to incorporate pipeline data.

·       Assist in scenario analysis, sales forecasting, and Go-To-Market (GTM) strategy
based on historical and current trends.

·       Provide strategic insights on pricing structures, discount strategies, and payment
terms, ensuring they align with business goals.

·       Help design and implement effective incentive and quota structures that drive
performance.

·       Oversee the sales compensation system, ensuring seamless integration with
enterprise applications and timely issue resolution.

·       Monitor the execution of compensation plans and track their impact on overall
sales performance.

·       Ensure seamless integration and synchronization of data across CRM, sales, and
customer success platforms.

·       Troubleshoot system-related issues, ensuring sales tools are optimized for
tracking revenue growth and customer retention.

Requirements

·       5+ years of experience in Sales/Data operations or a similar analytical role.

·       Proficiency in data lifecycle management, Salesforce, and tools like ZoomInfo, Sales Navigator, and PowerBI.

·       Proven track record of managing data governance initiatives and driving data-driven decision-making.

·       Strong communication, problem-solving, and cross-functional collaboration skills.

·       Ability to lead data quality projects and ensure compliance with evolving business requirements.

·       This position is vital to driving data-driven growth, ensuring data integrity, and aligning teams to optimize sales performance and operational efficiency.