Manager of Underwriting - Non-Agency (Jumbo and Non-QM)

At JMAC Lending, we've been proudly serving our clients for over 25 years. What sets us apart is our commitment to innovation, exceptional service, and helping our partners grow their business. We go above and beyond the current market options to become the preferred lender for our clients. Our associates are highly qualified and continuously update their knowledge through ongoing education. We pride ourselves on our strong ethical standards and efficient delivery of wholesale and correspondent lending products.

As the Manager of Underwriting, you will be responsible for our Non-Agency products and leading our team of Non-conforming and Non-QM Underwriters. Your responsibilities include setting underwriting policies, managing risks, and ensuring compliance to maintain the highest quality and efficiency.

Team Management

• Lead, mentor, and motivate our Non-Conforming and Non-QM underwriting team, fostering a high-performance culture.
• Ensure team workload is effectively managed and turn times are met.
• Set productivity and quality expectations for underwriters, minimizing the need for overtime.
• Coach underwriters to ensure adherence to program guidelines and regulations.
• Recruit and onboard top-performing underwriters.
• Second sign and underwrite loans when necessary.
• Implement strategies to address performance gaps and improve efficiency.

Product Development and Credit Monitoring

• Identify and pursue new business opportunities to expand our Non-Agency products.
• Address post-closing issues and closely monitor portfolio performance. Recommend guideline modifications to adapt to market trends while maintaining credit quality.
• Provide comprehensive product training to our sales teams and customers.

Process Improvement

• Increase underwriting productivity by managing touches, challenging brokers, and streamlining workflow.
• Evaluate the structure of the underwriting department and plan for continuous improvement in efficiency and effectiveness.

Teamwork & Collaboration

• Collaborate with other departments to enhance existing processes for greater efficiency and control.
• Communicate effectively with the sales team to resolve issues related to efficiency, accuracy, or workflow.
• Provide training and support to internal staff on existing and new products.
• Regularly update on underwriting performance and initiatives.

Perform other duties and projects as assigned by the President or EVP of Operations.

Requirements

• 5+ years of experience managing residential mortgage underwriters.
• 3+ years in credit analyzing and approving Non-Agency, Jumbo, and Non-QM products.
• Exceptional written and verbal communication skills.
• Demonstrated leadership skills and expertise in nurturing teams.
• Meticulous attention to detail with an unwavering commitment to delivering top-notch results.
• Self-motivated with an optimistic mindset.
• Capable of thriving under pressure and effectively handling responsibilities.
• Open-minded and receptive to change and innovation.
• Passionate about fostering team development and advancing careers.

Benefits

• Comprehensive Health Care Coverage including Medical, Dental, and Vision benefits
• Life Insurance options for both Basic coverage and Voluntary coverage, with Accidental Death & Dismemberment (AD&D)
• Generous Paid Time Off, including Vacation days and Holidays
• Secure Retirement Plan with a 401k option
• Support in case of Short Term or Long Term Disability
• Family Leave to prioritize your loved ones
• Access to Wellness Resources for a healthy work-life balance

JMAC Lending, Inc. is an Equal Employment Employer. We are committed to workforce diversity. Qualified applicants will receive consideration without regards to age, race, religion, sex, sexual orientation, gender identity or national origin.

DISCLAIMER: JMAC Lending is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.