Offer summary
Qualifications:
Bachelor’s Degree, 0-3 years experience, Major in Accounting, Finance, Business or Economics is a plus, Excellent customer-facing and communication skills, Exceptional organizational and time management skills, Experience with Salesforce.com and SaaS technology is a plus.
Key responsabilities:
- Educate clients on software features and services
- Respond to inquiries and maintain customer satisfaction
- Review and analyze data for discrepancies
- Manage support case details in Salesforce
- Collaborate with Technical Support and Product teams