Posting Manager

This position is remote.

Quick Med Claims (QMC) is a nationally recognized leader in emergency medical transportation billing and reimbursement. QMC is committed to providing services in a manner that ensures compliance with all applicable billing and reimbursement regulations, while maximizing the capture of allowable reimbursement for each client. The commitment to adherence to both of these principles makes QMC the partner of choice for emergency medical transportation providers.  

Summary:

Reporting to the Posting Director, the Posting Manager is responsible for leading a team of medical payment posting specialists who support our ground ambulance and air medical service clients. The primary responsibility of the role is ensuring the timely and accurate posting of all payments and adjustments on behalf of assigned client accounts. Responsibilities also includes documentation of processes, training of team members and the creation of various management reports on operational performance. The Posting Manager also acts as a liaison between his/her respective team and other functions within Quick Med Claims.

Responsibilities:

• Adhere to all QMC HIPAA privacy policies and procedures. This includes always maintaining the confidentiality and security of sensitive patient information.
• Ensures consistent adherence to company attendance policies.
• Provides day-to-day supervision, support, and training to assigned Payment Posting Specialists to ensure efficient operations and productivity targets are achieved, including requirements set forth in client contracts;
• Develops, maintains and optimizes recurring and ad-hoc reports for assigned clients;
• Coordinates month-end work (i.e. posting missing payments, posting batch write-offs) to ensure a timely close in accordance with client requirements;
• Works cross-functionally with Billing Teams to ensure proper communication occurs regarding problem payors and other payment issues encountered by the Payment Posting Specialists;
• Works directly with clients to answer questions and resolve issues, discrepancies and concerns as they arise; and
• Acts as the backup Payment Posting Specialists when needed, which could occur as a result of scheduled absences, new accounts awaiting staff and unexpected large volume.

Qualifications:

Education: Associates degree in business or related field preferred, however equivalent combination of education and experience sufficient to successfully perform essential duties will be considered.

Experience: Minimum of 2 years experience in a general business, with a preference given to applicants with exposure to payment posting and refunds; including but not limited to: pulling and preparing electronic remits, lockboxes, etc. Exposure to leading individuals, teams or projects is also preferred.

• Intermediate experience with Microsoft Office products including Word, Excel, Outlook;
• Knowledge of medical terminology and medical coding;
• Ability to research account discrepancies;
• Analytical and problem-solving skills;
• Strong organizational and time-management skills;
• Ability to handle multiple tasks and quickly adapt to changing priorities in a fast-paced environment;
• Attention to detail, accuracy, and data entry skills;
• Excellent communication skills (both written and verbal);
• Ability to operate standard office equipment;
• Aptitude for preparing reports; and
• Proven ability to lead individuals and/or a team.

Benefits:

• Comprehensive & competitive benefit package
• Generous 401k Company Match Program
• Profit Sharing Potential
• Bonus Program Potential
• Flexible work schedules 
• Paid time off and holidays