Home Loan Assistant - Bilingual

Description

About Us

Churchill Mortgage began in 1992 with the core value of providing the highest level of integrity to each and every customer, meaning we tell our customers what is best for them even when it means we won't close their loan. We have found over and over again that treating people the way we want to be treated is not only the right thing to do, but it builds lasting relationships. Churchill Mortgage proudly embraces the sound financial principles, as heard on the Dave Ramsey Show.

Basic Function

To assist a Home Loan Specialist(s) (HLS) coordinate the approval or disapproval of loan applications, including but not limited to, collecting documents, maintaining communication with borrowers, etc. 

Responsibilities

• Engage in marketing, promotion and business development activities in support of sales, including calling on real estate agents and brokers, financial advisors and other potential referral sources.
• Provide applicants with information regarding the loan application process.
• Have comprehensive knowledge of state and federal regulations.
• Provide applicants with available options pertaining to their mortgage loan needs.
• Counsel customers with respect to credit needs.
• Obtain complete loan application including all support documentation needed to process the loan.
• Pre-qualify potential loan applicants by analyzing financial background.
• Follow-up on processing the loan by obtaining additional applicant information if necessary.
• Maintain communications between the lender and borrower.
• Establish rate with borrower verbally and in writing prior to settlement.
• Understand and support the corporation's policies and procedures to provide proper and effective treatment to all of the corporation's customers.
• Resolve any customer problems in an expeditious and tactful manner.
• Review and report complaints received from customers and recommend corrective action to management.
• Perform other related duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

• Candidate must be fluent in English and Spanish and have excellent written & verbal communication skills in both languages
• 5+ years of mortgage origination or lending experience required
• Knowledge of basic loan programs and loan structuring
• Have comprehensive knowledge of state and federal regulations.
• Must be located in Eastern or Central timezone
• Seeking local candidates to the Washington DC area that can work in the Herndon, VA office but will consider highly qualified remote candidates

Must be able to pass a criminal history information background check. Other duties may be applicable as business needs may dictate and as assigned by management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you are working remotely, you must have access to reliable, high-speed internet (not satellite; Minimum of 25 Mbs download speed and 15 Mbs upload speed).

Education/Experience:

High school diploma or general education degree (GED). Minimum 5 years of mortgage experience required.

Skills

Must be fluent in both Spanish & English, written & verbal. Independent Judgment, Oral Communication Skills, Written Communication Skills, Analyzing Skills, Reading Skills, Customer Service, Diplomacy, Organization, Negotiation, Math Aptitude, Planning, Professionalism, Proofreading Skills, Time Management, Computer Literacy, Alpha/Numeric Keyboard Skills.

Computer Skills:

To perform this job successfully, an individual must be proficient with Loan Origination Software (Encompass) & Microsoft Office 365.

Other Requirements

Must be able to pass a criminal history information background check. Other duties may be applicable as business needs may dictate and as assigned by management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

Churchill Mortgage’s generous benefits package is available to all full-time employees. This includes Medical, Dental, Vision, HSA, FSA, Life, Disability, Accident, Cancer, Critical Illness, 401(k) & ESOP (Employee Stock Ownership Program). 

Employees Own the Company

Our ESOP was established by founder and president, Mike Hardwick, in 2013. It gives all current and future Churchill Mortgage employees ownership of the company in the form of company stock. Churchill Mortgage is the first privately-owned mortgage company to offer an Employee Stock Ownership Program (ESOP).

Churchill Mortgage Corporation is an Equal Opportunity Employer