Offer summary
Qualifications:
4-8 years of technical support experience, Authorization to work in the U.S., Exceptional communication skills, Familiarity with backup, anti-virus, software deployment technologies, Knowledge of basic networking and Microsoft Windows operating systems.
Key responsabilities:
- Provide remote IT support to clients using standard tech stack
- Handle low call volume and on-call duties
- Maintain professionalism and uphold company standards
- Possess problem-solving skills to troubleshoot technical issues