Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.
That’s what makes us Roche.
Roche has established Global Analytics and Technology Center of Excellence (GATE) to drive analytics & technology driven solutions by partnering with Roche affiliates across the globe. This position is to support GATE’s stakeholders in the Partner Score (Voice of Customer) team which sits within the business function of AABI (Advanced Analytics Business & Insights). The successful candidate will be based out of Budapest, Hungary.
In this role, you will collaborate closely with business stakeholders, IT counterparts, and product managers to gather and analyze requirements, translate them into actionable next steps, and ensure that the proposed solutions for tracking customer feedback effectively meet business objectives and user needs. This position offers an exciting opportunity to contribute to the development of innovative and user-centric products for our business stakeholders.
Your Opportunity
Work closely with stakeholders to elicit, analyze, and document business requirements, ensuring a thorough understanding of project level and country (Roche affiliate) level user needs
Translate business requirements into clear, concise, and actionable next steps for yourself as well as the collaboration plan with other members of the team
Collaborate closely with business stakeholders, country affiliates, product managers, IT counterparts, and other stakeholders to ensure alignment between business objectives, user needs, and proposed plan for Partner Score measurement framework implementation
Identify potential risks and issues early in the measurement and implementation plan for countries and raise it with the concerned member of the team
Contribute to the improvement of measurement framework and its evolution, lead iterations based on feedback
work with business and program leads to summarize the impact of the program and develop success stories to share with the broader organization
Who you are
Minimum of 6-8 years' experience working as a Business Analyst, preferably with a pharmaceutical industry or pharma consulting firm focusing on stakeholder management and project delivery.
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels
Ability to lead workstreams independently as per defined vision while being part of the bigger project team
Proficiency in requirements gathering techniques, structuring the requirements, and process modeling
Proven track record for consistently meeting or exceeding goals on projects in Pharma / Biotech industry
In exchange we provide you with
Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career.
Excellent benefits & flexibility: competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. We also ensure flexibility, to help you find your balance: home office is a common practice (1 office day/week on average, and we provide fully remote working conditions within Hungary). We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.
A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.
Please read the Data Privacy Notice for further information about how we handle your personal data related to the recruitment process: https://go.roche.com/budapest-data-privacy-notice-candidate
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
The Roche Services & Solutions as well as People Support Solutions organisations located in Budapest provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the EMEA region. Today Roche employs altogether around 2000 employees in Hungary.
Roche is an Equal Opportunity Employer.
LivePerson
SynergisticIT
Envato
PrizePicks
Lime