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Portuguese CS Agent

unlimited holidays - extra holidays - extra parental leave - long remote period allowed
Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Excellent written and verbal Brazilian Portuguese and English skills, Analytical skills, Experience working with customer support.

Key responsabilities:

  • Communication with customers through online-chats, e-mails
  • Maintain prompt and empathetic attitude toward customers
  • Acknowledge and resolve customers’ complaints
  • Knowing our products inside and out to answer questions
  • Ensure customer satisfaction and provide professional support
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Medier Agency Marketing & Advertising SME https://www.medieragency.com/
51 - 200 Employees
See more Medier Agency offers

Job description

WeDoSupport is growing tremendously and we continue to conquer new countries! Now we're looking for Portuguese Customer Support to join our team and make his own contribution to our products.


Main duties and responsibilities:
✔️Communication with customers through online-chats, e-mails
✔️Maintain prompt and empathetic attitude toward customers 
✔️Acknowledge and resolve customers’ complaints
✔️Knowing our products inside and out so you can answer the questions
✔️Ensure the satisfaction of the customer and provide professional support for customers


Experience and qualifications:
✔️Excellent written and verbal Brazilian Portuguese and English skills
✔️Analytical skills
✔️Ability to work in multitasking environment
✔️Experience working with customer support would be a plus.


What we offer:
✔️Working in a dynamic European company
✔️Flexible work hours
✔️Ability of career and professional growth within the company
✔️Corporate events, teambuildings
✔️Young and friendly team

⏰ Full-time, in-house, standard business hours (shifts)
💵 Competitive salary

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

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