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Technical Support Expert (Tier 2 Agent)

Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

We are looking a customer-oriented individual with knowledge or experience in the localization industry., Detail-oriented, analytical problem-solver., Experience as a Technical Expert..

Key responsabilities:

  • Resolve customers' technical issues.
  • Ensure smooth customer experience.
Intento logo
Intento Management Consulting Startup https://inten.to/
51 - 200 Employees
See more Intento offers

Job description

We are experiencing exceptional growth in our customer base. To help us ensure their experience with our platform is productive and pleasurable, we are looking for a customer-oriented, technically-minded individual to play a Technical Expert role in our Customer Success team.
If you consider yourself a Technical Expert with knowledge or experience in the localization industry, you are detail-oriented, analytical, and excited to help customers resolve any problems they may encounter; we want to hear from you!

This is a remote position, and we consider candidates from the US timezone.


About Intento:

Intento is a fast-growing company founded by two PhDs in AI and has gained recognition from industry leaders such as OpenAI and Gartner. With 70+ employees working remotely from locations around the world, our head office is located in California, USA.

Values you can expect from working at Intento:

  • Work in an exciting, fast-paced startup environment where you can personally influence the company's course.

  • Transparency of business strategies.

  • Autonomy, balanced by responsibility.

  • Solving significant industrial problems.

  • Gain first-hand experience deploying solutions to Fortune 500 companies.

  • Get exposed to AI at a unique company while meeting various industry professionals.

Required profile

Experience

Industry :
Management Consulting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

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