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Associate PMO | German Speaker

Remote: 
Full Remote
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in German and English, Basic knowledge in customer service, Experience with databases, Professional attitude toward stakeholders.

Key responsabilities:

  • Supports department goals, policies, procedures
  • Acts as link between departments, clients
  • Maintains databases, creates reports, records
  • Coordinates diaries, organizes meetings
  • Resolves issues, escalates as necessary
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Expleo Group Information Technology & Services XLarge https://expleo.com/
10001 Employees
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Job description

Responsibilities


  • Provides general support to the department and delivers in assigned work, contributing to overall departmental goals, policies and procedures.
  • Acts as a link connecting departments, clients and employees.
  • Maintains databases, creates reports and records.
  • Documents meeting minutes and follows up on actions.
  • Co-ordinates management diaries, organises meetings and diary management for senior colleagues.
  • Resolves straight forward problems and escalates issues with suggestions for further investigation and options for consideration as required.
  • Supports on boarding and off boarding of staff in relevant resource pool.
  • Involved in short-term reallocation of resources between the various client requests with the project manager’s agreement.
  • Controls daily bookings in relevant systems (e.g. SAP) and correctness of all bookings upon each project’s regulations.
  • Ensures utilisation of various employees working on different projects. Maintains up to date absence information in line with defined procedures including system approvals and requests details from resources.


Qualifications


  • Fluent German (is a MUST) and English.
  • Basic knowledge and experience in a client/customer service role
  • Has experience in working with databases.
  • Shows genuine interest in the business and clients, understands how the business can contribute to clients.
  • Confident talking to stakeholders over the telephone and via email communications.
  • Proficient with MS Office suite of programs, in particular Excel, PowerPoint, Word and Outlook.
  • Professional attitude, experience in treating stakeholders with respect and dignity.

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Motivational Skills
  • Verbal Communication Skills
  • Professionalism
  • Microsoft Office

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