Technical Training Lead

Knauf UK & Ireland are a market-leading manufacturer of lightweight building materials for the construction industry. We are part of the Knauf Group, the world’s largest producer of gypsum-based products for the construction industry.

We are currently recruiting for a Technical Training Lead. This is a field-based role, and you would be expected to travel throughout Liverpool, Leeds, Manchester & Sheffield.

In a nutshell...

You will be expected to work closely with customers in our value chain, performing various types of technical training, and support (System build /compliance /SMS) and reporting back to the customer. You will also be expected to lead and perform practical demonstrations of products and deliver high quality CPD’s or product training to professionals in the drywall industry.  aim to always offer the best technical advice service.

Duties include:

• Promote Knauf products and systems, and the Knauf Technical Academy in a professional and articulate manner; through social media, customer interactions, presentations and site compliance inspections and reporting
• Support, internal stakeholders (R&D, Technical project teams, Marketing, Manufacturing) by using trade based knowledge.
• Provide support for trade events, Airless demonstrations and Knauf training sessions. Completing site compliance reports if visiting sites
• Inspire, Knauf customers through high-quality teaching and learning and facilitate honest, productive conversations about how to support our customers
• Deliver CPD’s / Training / demonstrations / Toolbox Talks to various stakeholders; Cat A customers, construction colleges, Architects, main contractors etc) 
• Create and control new CPD’s and training courses to address skills gap and industry understanding, including flexible agendas and workshops.
• Be responsible for creating training diaries, managing booking CPD’s / training, toolbox talks for the region in line with KPI expectations. 
• Staying current with the standards (BS 8000-8) and building regulations applicable.
• Support the case management process through investigation, feedback to relevant stakeholders and by supporting the claims team ( including insurance provider stakeholders)
• Support product testing at independent laboratories and provide necessary feedback to the relevant departments to ensure success.
• Regular use of and including storage of Site reports on CRM (Customer Relationship Management system) and project data capture
• Actively drive improvements to the External Technical Team and wider Technical Team

Requirements: 

• Previous experience within the drywall / building industry 
• Trained to Petals, AET or equivalent 
• Full UK drivers license
• IT literate and able to use digital social media, Microsoft platforms
• Efficient diary management 

What happens next?

Click Apply! We appreciate that your time is precious and applying for a new job can be a lengthy process - so we have committed to replying to your application within three working days.

Knauf UK & Ireland is an equal opportunities employer. We are committed to equality of opportunity for all and welcome applications from all individuals regardless of; age, disability, race, gender reassignment and identity, marriage and civil partnership, pregnancy and maternity, religion or belief, sex, or sexual orientation.