Job Description
MUST HAVE: EXCELLENT ENGLISH COMMUNICATION SKILLS BOTH VERBAL AND WRITTEN
The job role will require you to:
- Engage in the entire sales process from lead generation, contact management, cold calling, client communication, proposals, contracts, preparing estimates, quotations, invoices, client follow-ups and payment collection.
- Required to achieve sales targets month on month.
- Drive client follow-ups for invoices and collection of payments
- Engage with customers and drive business development activities including proposals, sales, and marketing collateral creation.
- Execute and implement marketing and sales initiatives, both online and offline
- Understand client requirements and structure project deliverable in a professional manner and act as the interface between the client and internal design team
- Ability to work across flexible time zones and shifts
- Any other activity within the Array portfolio ventures as well.
Detailed Activities:
The following are the detailed activities to be undertaken by the role of a Business Development Executive (Sales)
Product & Services Knowledge:
- Must have an in-depth understanding of all our ventures and their products and service offerings.
- Understand the technicalities and product and services offered along with their advantages, benefits, and positioning.
- Must have an adequate understanding of the target market for each products and services offered.
In-bound Sales Activities:
- Cater to leads generated from in-bound channels such as emails, websites, social media, phone calls and referrals.
- Understand client requirements and provide them with the solution over emails, calls and meetings.
- Maintaining and tracking leads through Excel and CRM systems.
- Responding to client queries over emails and phones.
- Following up with clients for sales closure.
Out-bound Sales Activities:
- Researching, identifying, collating, and preparing lead lists.
- Reaching out to leads through emails and cold calling.
- Pitching to leads and making them aware of our products and services
- Sending samples, proposals and setting up calls with senior management
- Following up with clients to ensure deal closure.
- Maintaining and tracking out-bound sales leads and their status through Excel and CRM
Online Sales Activities:
- Identifying websites and portals for client requirements.
- Understanding client requirements and offering appropriate solutions.
- Maintain client communications and follow-ups
Client Retention Activities:
- Maintaining client communications with existing or old clients to identify opportunities.
- Regular email communication through personalized emails, calls and automated newsletters.
- Maintain a client database and manage a communication calendar.
- Communicating updates to clients.
Client Engagement & Servicing:
- Engaging with clients through out the process starting from lead stage, contract stage, project stage and closure.
- Maintaining articulated and transparent communications with client.
- Coordinating with the delivery teams to ensure timely deliverable, feedback collation and ensuring project closures.
Compliance & Documentations
- Preparing quotations, estimates and invoices for clients.
- Responsible for complete vendor documentation and documentation requirements from clients.
- Ensuring payment collection for invoices through regular follow-ups and client communications.
- Update and maintain rate charts and pricing documents along with other marketing collateral.
Required Candidate profile
- Excellent English communications skills both verbal and written.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Must have working knowledge of CRM, Email Marketing and Invoicing systems.
- Must have adequate skillset required for B2B sales.
- Excellent time management, interpersonal, and negotiation skills
- Team player, self-motivated, willing to work for a startup
Perks and Benefits
We are open to partial working from home. The position would have monthly sales targets. Salary would also include a performance based incentives. Sales bonuses are not included in the salary range.
