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Account Manager/Product Owner

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Canada

Offer summary

Qualifications:

Bachelor's degree in relevant field, 3+ years of experience.

Key responsabilities:

  • Primary client contact, understand needs
  • Collaborate for strategic account plans
  • Manage product life cycle and revenue growth
  • Conduct account reviews & performance analyses
  • Stay informed on industry trends
Zazz.io logo
Zazz.io SME https://www.zazz.io/
201 - 500 Employees
About Zazz.io
We at Zazz are triggering a Digital & Mobile revolution, by using code, passion, ideas, emotions, and the world’s most powerful technological platforms. We believe in crafting incredible experiences for the users, and our mission is to unleash unstoppable success and sustainable growth for our clients, all across the globe. Our 275+ strong team of UI/UX experts, talented programmers and dedicated business analysts, marketing mavericks, mobile app architects, solution engineers etc, based globally across the world. Wecreate scalable, powerful, and aesthetically stunning mobile apps and websites, powered with futuristic technologies such as Artificial Intelligence, Machine Learning, Internet Of Things, Metaverse and a lot more. If you’re still wondering Why Zazz? Well, because we are the change-makers, the disruptors of the status quo. We’re determined to provide the best in the class technological services to startups, SMEs, enterprises, and corporations all across the US and Canada. We’re the unfair advantage that you can have for the success of your company. Led by strong leadership, we at Zazz have incorporated a growth mindset, an agile working model, and a passion for delivering solutions and success, no matter how hard the challenge is. Team Zazz invites you to join forces with us because together, we can create a better, more beautiful, and breathtaking future. Join us, and experience the future of mobile and digital, right here, right now!
See more Zazz.io offers

Job description

This is a remote position.

Job Overview: We are looking for talented individuals with a proven track record in managing and growing accounts within the software development industry. The ideal candidates will possess a blend of account management expertise, product ownership experience, and strategic acumen to drive revenue growth and client satisfaction. They will play a pivotal role in managing the entire product life cycle, from initial client engagement to post-sales support, while focusing on account penetration, upselling, and strategic account growth initiatives.

Key Responsibilities:

  • Serve as the primary point of contact for assigned client accounts, building strong relationships and understanding their business needs and objectives.

  • Collaborate with cross-functional teams, including sales, development, and marketing, to develop and execute strategic account growth plans.

  • Actively manage the product life cycle, from requirements gathering and prioritization to product launch and ongoing enhancement.

  • Drive revenue growth by identifying upselling opportunities, expanding product usage, and delivering value-added solutions to clients.

  • Develop a deep understanding of our products and services, providing expert guidance and recommendations to clients to maximize their ROI.

  • Conduct regular account reviews and performance analyses to track progress, identify challenges, and implement corrective actions as needed.

  • Stay abreast of industry trends, market dynamics, and competitor activities to inform strategic decision-making and maintain a competitive edge.
Requirements
Qualifications:

  • Must possess a bachelor's degree in business administration, Information Technology, Computer Science or a related discipline.

  • Preferred: MBA in marketing, sales or related discipline.

  • At least 3+ years of experience in account management, sales, or business development within the software development industry or any other service-based industry.

Key Skills:

  • Proven track record of successful account management and revenue growth in the software development industry.

  • Exceptional communication, negotiation, and presentation skills, with the ability to build rapport and influence key stakeholders.

  • Strong understanding of product ownership principles and experience managing the product life cycle.

  • Analytical mindset with the ability to translate data into actionable insights and strategies.

  • Results-oriented approach with a focus on exceeding targets and driving business outcomes.

  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements.

  • Proficiency in CRM software (e.g., HubSpot, Salesforce) and project management tools (e.g., Jira, Trello).

Salary:

Best in the Industry

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

TrelloHubSpot CRMIntellectual Property OwnershipSalesforceData AnalysisStrategic PrioritizationAccount ManagementMicrosoft Dynamics CRMNegotiation StrategiesJIRA

Other Skills

  • Verbal Communication Skills
  • Strategic Planning
  • Rapport Building
  • Results Focused
Are you interested?

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