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IT Planning and Implementation Leader (Sales Operations)

Remote: 
Full Remote
Work from: 

Offer summary

Key responsabilities:

  • Lead business analyst for IT system requirements and sales process automation
  • Manage change requests in kissflow system
  • Troubleshoot system issues and support daily operations
  • Coordinate cross-functional teams and lead in new implementations, Conduct tastings and UATs, Monitor vendor support
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MPT
5001 - 10000 Employees
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Job description

Responsibilities
  • Lead as a Business analyst for Business support IT system requirements analysts and sales processes automation
  • Develop/Configure Change Requests and New Requirements in kissflow system (Low-code Business process automation)
  • Lead and support in daily system issue handling and troubleshooting
  • Align with cross functional teams and lead in new functions/ CRs implementation.
  • Lead internal tastings/ UATs and post go-live support.
  • Communicate and monitor vendor support for system issues handling.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Verbal Communication Skills
  • Leadership

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