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Channel Sales Engineer

unlimited holidays
Remote: 
Full Remote
Contract: 
Full time
Work from: 
United States

Offer summary

Qualifications:

You must be an amazing problem solver., Comfortable with customer management tools like CRM systems., Willingness to learn new technologies and tools., Technical understanding and ability to communicate effectively., Preferably a graduate of a 4-year university..

Key responsabilities:

  • Provide technical support during the sales process.
  • Facilitate product adoption and educate customers on best practices.
  • Address sales inquiries and work with internal teams for resolutions.
  • Engage with customers through phone and email communication.
Kixie logo
Kixie SME https://www.kixie.com/
51 - 200 Employees
About Kixie
Kixie is the leading sales engagement platform that boosts sales team performance with ultra-reliable, easily automated calling and texting for Hubspot, Salesforce, Pipedrive and other leading CRMs. Kixie connects agents to prospects naturally and automatically, reveals valuable insights about conversations and provides truly dependable service. The platform includes the PowerCall dialer & mobile apps, Automations, Analytics and Contact Center. With Kixie, sales teams have the power to achieve their most ambitious goals. It's better sales, made simple. Kixie is for sales agents: We've revolutionized how salespeople engage with prospects, making it automatic and natural. Kixie engages leads when *they* are engaged. In the past, agents simply dialed through a list of numbers, hoping to get someone on the phone. Those 👏 days 👏 are 👏 gone 👏. There are more ways to communicate than ever. People are busier than ever. Kixie helps break through the noise and close deals. Kixie is for sales managers: With Kixie, sales managers coach and develop stronger teams that close more opportunities. It's a powerful ally. Kixie helps apply past learning to new deals to ensure agents are communicating the right message at the right time, closing as many opportunities as possible. Kixie is for business calling & texting: At its core, Kixie is a world-class Contact Center designed to help sales teams, anywhere, prosper. Ever heard a sales agent say something like, “If I can just get a lead on the phone, I close the deal nearly every time!” 🤔 The modern sales organization needs more than a dumb dialer. They need an intelligent platform that proactively helps agents connect with leads. With Kixie agents are always one step ahead — start putting it to work for you in just minutes. Try it free at kixie.com.
See more Kixie offers

Job description

OVERVIEW:

Are you a jack-of-all-trades problem solver who is driven to make customers happy and is excited to join a rapidly growing startup? Kixie is offering an incredible opportunity to join a small and growing team in Los Angeles.

Note - you will be able to work from home during these trying times.

WHAT IS KIXIE?

Kixie (www.kixie.com) is a venture backed start-up in Santa Monica funded by a top LA Venture Capital Firm (Mucker Capital). We help sales teams make better sales calls in minutes with a cloud voice solution (think slack for voice).

WHO ARE WE LOOKING FOR?

We are obsessed with providing world-class quality and are looking for Sales Engineers who can help support our channel sales team. We are growing rapidly and looking for candidates who are detailed-oriented and take pride in their work. This role has significant upside for exceptional performers and is great for anyone looking to get into the tech industry. We have an amazing team and want you to become a part of it!

​RESPONSIBILITIES:

  • Help the sales team with technical challenges during the sales process
  • Drive adoption and expansion of Kixie products by highlighting feature opportunities, educate customer on Kixie best practices, and create relevant strategies to customers and the Success team
  • Communicate with customers of all technical levels via phone and email
  • Be the first line contact for sales questions and issues, work with the appropriate internal teams (e.g. engineering, product management, customer success), to solve problems and manage them through to resolution​

Company Description

Kixie is the #1 sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting. We are a funded and rapidly growing startup in sunny Santa Monica.

Requirements

JOB REQUIREMENTS:

  • You are an amazing problem solver
  • You love helping people
  • You are great at dealing with people and are comfortable via phone, email, and chat
  • You’re familiar with customer management tools like Pipedrive, Salesforce and Hubspot, or you’re a quick study who is eager to develop fluency with tools like these
  • You love learning new things and hate being bored at work
  • You’re data driven and willing to learn new tools like Looker to see if your efforts are making an impact.
  • Ideally - you are comfortable with technology and don't get afraid of words like "firewall" and "router"
  • Ideally - you are a graduate of a 4 year university

Benefits

JOB PERKS:

  • Competitive compensation
  • Legit Coffee (Nespresso)
  • Fun, hardworking atmosphere
  • Learn everything there is to know about a technology startup
  • Office Near Santa Monica Beach

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Personal FirewallCustomer Service Training

Other Skills

  • Verbal Communication Skills
  • Problem Solving
  • Detail Oriented
Are you interested?

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